Automotive Service Advisor

4 weeks ago


Ahmedabad, India 2coms Full time
Job Description

Job Title: Service advisor

Roles and Responsibilities


Key Responsibilities
  1. Customer Interaction & Service Booking

    • Greet customers and schedule service appointments.

    • Understand customer concerns and vehicle issues.

    • Explain service requirements, repair options, and costs.

  2. Job Card Preparation & Coordination

    • Prepare accurate job cards/work orders.

    • Communicate repair/maintenance needs to workshop technicians.

    • Ensure correct allocation of jobs to mechanics.

  3. Advising & Upselling

    • Recommend additional services or preventive maintenance.

    • Upsell value-added services, accessories, and extended warranties.

  4. Workshop Communication

    • Act as a bridge between the customer and workshop team.

    • Track job progress and keep customers informed.

    • Ensure timely completion of service/repair.

  5. Cost Estimation & Approval

    • Provide accurate repair estimates.

    • Obtain customer approval before carrying out additional work.

  6. Quality Check & Vehicle Delivery

    • Inspect serviced vehicles before handover.

    • Explain work done, costs, and warranty coverage to the customer.

    • Ensure smooth and timely delivery of vehicles.

  7. Customer Relationship Management

    • Handle customer complaints and resolve issues.

    • Follow up with customers post-service for feedback.

    • Maintain long-term relationships to build loyalty.

  8. Documentation & Compliance

    • Maintain service records and job documentation.

    • Ensure compliance with manufacturer and company standards.

Skills Required
  • Strong communication & interpersonal skills.

  • Technical knowledge of automobiles.

  • Problem-solving & conflict resolution skills.

  • Customer service orientation.

  • Sales and upselling ability.

  • Time management & multitasking.




Requirements

Exp Required- Minimum 1.5 years as a Service Advisor


Benefits

Salary- 20-30k CTC per month



Requirements
Roles & Responsibilities Customer Interaction & Service Booking Job Card Preparation & Coordination Advising & Upselling Workshop Communication Customer Relationship Management Documentation & Compliance Required Skills & Qualifications: Exp Required- Minimum 1.5 years as a Service Advisor in the automobile industry Technical knowledge of automobiles. Sales and upselling ability. Time management & multitasking.

  • Ahmedabad, Gujarat, India Infinity Vehicles Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWe suggest you enter details hereRole DescriptionThis is a full-time on-site role for an Automotive Service Advisor located in Ahmedabad. The Automotive Service Advisor will be responsible for managing customer service interactions, ensuring customer satisfaction, coordinating vehicle maintenance and repairs, and providing detailed...


  • Ahmedabad, India Swastik Placement Agency Full time

    Req. Automotive Service advisor Exp: 1-5 Years **Salary**: ₹13,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required) **Experience**: - Automobile Dealer: 1 year (preferred) - Service Advisor: 1 year (preferred) **Speak with...

  • Service Advisor

    6 days ago


    Bopal, Ahmedabad, Gujarat, India Shital Motors Pvt Ltd Full time

    Service Advisor **Location**: Bopal, Ahmedabad **Salary**: Up to ₹30,000 per month **Job Summary** We are seeking an experienced and customer-focused **Service Advisor** to join our Mahindra Cars Workshop in Bopal, Ahmedabad. As a Service Advisor, you will be the primary point of contact for customers, ensuring their vehicles are serviced efficiently...

  • Service Advisor

    4 weeks ago


    Ahmedabad, India One Plus Staffing Solution Full time

    Job Title: Service Advisor Service Department Location: Ahmedabad & Nagpur Industry: Premium Car Dealership Salary: Up to 35,000 + Attractive Incentives Experience Required: Minimum 3 Years Qualification: Degree/Diploma in Automobile or Mechanical Engineering preferred Job Overview: We are looking for an experienced and customer-focused Service...

  • Service Advisor

    2 days ago


    Ahmedabad, Gujarat, India Favourite Motors Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    A Service Advisor connects customers and the workshop, understands issues, prepares job cards, explains estimates, coordinates repairs, ensures timely delivery, and maintains customer satisfaction through clear communication and quality service.Over time allowanceSales incentivesPerformance bonusReferral bonusProvident fundJob/soft skill trainingCapability...

  • Service Advisor

    14 hours ago


    Ahmedabad, Gujarat, India :One Plus Consultant Full time

    Service Advisor Education: Diploma/ B.E Automobile Experience: 2 to 3 year Salary : Upto 25000 + Incentive Location: Makarba, Ahmedabad Pay: Up to ₹25,000.00 per month Schedule: - Day shift Work Location: In person

  • Service Advisor

    6 days ago


    Ahmedabad, India Aadinath Bulk Pvt Ltd Full time

    Aadinath Bulk Pvt Ltd We are hiring!!! We are leading company working on majorly government projects like GSRTC, AMTS & BRTS. With 20+ years’ experience we achieved 300+ fleet operation & maintenance government project. As we are expanding day by day we want to add more talented and dynamic individuals who can join us. We are looking a for a Service...


  • Ahmedabad, Gurugram, India Caterpillar Signs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Advisor - Post SalesSummary:We are seeking a dynamic and customer-focused individual to join our Customer Communications department as an Advisor - Post Sales. The ideal candidate will have 1-3 years of experience in post-sales customer service and communication. The Advisor will be responsible for assisting customers after the sale has been...

  • Automotive Trainer

    2 weeks ago


    Ahmedabad, Lucknow, India Kive Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    3+ yrs exp (2 yrs service + 1 yr training) Diploma/Degree/ITI in Auto/Mech Deliver practical &theoretical training on automotive systems; fluency in Hindi/English + regional language required.Exp. with government skill development.

  • Client Advisor

    7 days ago


    Ahmedabad, Gujarat, India TITAN COMPANY Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job RequirementsJob Title: Client AdvisorJob Type: RPWe are currently seeking a professional and dedicated Client Advisor to join our team. As a Client Advisor, you will be responsible for providing exceptional customer service to our clients and assisting them with their needs. The ideal candidate will have excellent communication skills, a strong attention...