Quality Analyst

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At...

Quality Analyst - BPOPosition: Quality Analyst Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin, we...

Quality Analyst - BPOPosition: Quality Analyst Brief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin, we...

Quality Analyst - BPO Position: Quality Analyst Brief About Company: Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders. At Convin,...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Quality Analyst - BPOPosition: Quality AnalystBrief About Company:Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up with super-deep business insights for leaders.At Convin, we...

Description As a Quality Analyst in Support Services team, the goal of the right candidate is to maintain a high and consistent level of support quality across all clients. The primary aim of this resource will be to ensure customers always get excellent treatment. Key Highlights of the Job: Review and Resolve Escalations If a service team...

Quality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...

Quality Analyst,Should have experience in Domestic BPO,Should have experience in QualityGood comm skills,Should know two south languages,Conduct regular training sessions to enhance team skills and knowledge of products/services.Collaborate with cross-functional teams to identify areas for improvement in service delivery processes.Analyse customer feedback...

Job Description: 1.Conducts quality review of telephonic conversations to ensure the Quality scores and inferences generated are accurate as per client requirement, alongside identify areas for improvement.2.Should be excellent in document call observations.3.Should have hands-on experience working on Excel, creating basic Dashboards.4.Support Business team...

Job Title: Senior Quality AnalystAbout the Role:We are seeking a talented and experienced Senior Quality Analyst to join our team at MarketStar. As a Senior Quality Analyst, you will be responsible for monitoring agent performance against quality standards, leading the customer experience strategy, and owning and governing the end-to-end quality assurance...

QA Job Description 1. Should have minimum 3-5-year experience as a quality analyst in his previous experience. 2. Should have knowledge in QC tools, MS Office and Preparing Quality Dashboards3. Audit evaluation, Scoring and Documentation4. To improve overall performance by taking various activities like Dip checks, call listening sessions,...

We are looking for Quality Assurance AnalystQA Analyst (Automation with Selenium, Robot Framework, Python, and API Testing)Location:Bangalore - MarathahalliExperience:5+ YearsJoining:Immediate Joiners PreferredAbout the JobWe are seeking an experienced QA Analyst specializing in automation testing with a strong background in network product/protocol testing,...

A RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across...

About the RoleData Quality Analyst - Cimpress India. About Cimpress. Cimpress is a leading provider of mass customization e-commerce businesses with a global presence.Job DescriptionAs a Data Quality Analyst, you will be responsible for developing procedures to enhance the accuracy and integrity of our organization's data. You will perform data analysis and...

We are looking for Quality Assurance AnalystQA Analyst (Automation with Selenium, Robot Framework, Python, and API Testing)Location: Bangalore - MarathahalliExperience: 5+ YearsJoining: Immediate Joiners PreferredAbout the JobWe are seeking an experienced QA Analyst specializing in automation testing with a strong background in network product/protocol...

About the Role:Citicorp Services India Private Limited is seeking a highly skilled Data Quality Analyst to join our team. As a Data Quality Analyst, you will be responsible for managing the implementation of best-in-class data quality measurement programs for the US region, retail consumer bank.Key Responsibilities:Execution of business data quality...