Information Technology Support Engineer
7 days ago
Company Description Kruti Comp. India Pvt. Ltd. specializes in integrating IT Infrastructure Solutions into business environments. Our comprehensive offerings include Servers, Storage, Networking, Security, Software, Personal Systems, and a full range of Implementation and Managed Services. We aim to provide solutions that enhance productivity and operational efficiency. Our expertise spans across various IT domains, ensuring tailored solutions for diverse business needs.Role Description We are seeking a Level 2 (L2) IT Support technician with 2-3 years of experience in providing technical assistance, troubleshooting complex issues, and collaborating with Level 3 teams for resolution.This is a full-time role located in Bengaluru. The L2 Field Engineer will be responsible for providing technical support, troubleshooting, and system administration. It requires commuting and traveling to customer locations.Key Responsibilities: Troubleshooting and Problem Solving: L2 support investigates and resolves complex technical issues related to software, hardware, and network systems. Escalation Management: They receive and manage escalated tickets from L1 support, ensuring timely and effective resolution. Collaboration: L2 support engineers work closely within the support team and with other teams as well. System Configuration: They will be involved in configuring systems, applications, and user accounts. Documentation: They document their troubleshooting steps, analysis, and solutions for future reference and knowledge sharing. Knowledge Base Development: L2 support will contribute to building and maintaining the knowledge base for the support team to utilize. Root Cause Analysis: They may delve into the root cause of issues to prevent recurrence. Training and Guidance: L2 support provides training and guidance to new joinees in the team.Skills & Competencies Required: Technical: Windows Operating Systems (Client and Server) Virtualization (Hyper-V, VMWare, among others) Networking protocols (TCP/IP, DNS, DHCP etc.) Basic scripting (PowerShell) Linux Operating Systems (Ubuntu, CentOS, RHEL) L2 support requires a strong understanding of IT systems, including hardware, software, and networking concepts.Soft Skills: Problem-Solving Skills - They should be proficient in diagnosing and resolving complex technical issues. Communication Skills - Effective communication is crucial for interacting with both technical and non-technical customers. Analytical Skills - Having analytical skills to identify the root cause of problems is a plus. Customer Service Skills - They should be able to provide excellent customer service while resolving issues. Strong interpersonal skills with a positive attitude. Quick Learner, Self-motivated, confident & excellent communication. Result Oriented.Qualifications: A Bachelor's degree in Computer Science, Information Technology, or a related field is desirable. Having at least 1-4 years of experience in providing support to customers. Certifications like CompTIA A+, Network+, CCNA, or Microsoft certifications are an added advantage.
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Information Technology Support Engineer
2 weeks ago
Delhi, Delhi, India Sky Nexus Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSky Nexus Australia is a trusted provider of IT services and consulting, specializing in information security solutions for small and medium-sized enterprises (SMEs). With a mission to empower SMEs with secure and reliable technology solutions, we understand the challenges they face in navigating the complexities of information technology...
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Information Technology Support Engineer
3 weeks ago
New Delhi, India Arcana Full timeSummary:We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at...
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Information Technology Project Coordinator
5 days ago
New Delhi, India AVASO Technology Solutions Full timeJob Opportunity: Project Coordinator at AVASO Technology Location : Chennai, Tamil Nadu. Employment Type : FTC Experience : 2+ yearsCompany Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to...
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Information Technology Project Coordinator
15 hours ago
New Delhi, India AVASO Technology Solutions Full timeJob Opportunity: Project Coordinator at AVASO Technology Location : Chennai, Tamil Nadu. Employment Type : FTC Experience : 2+ yearsCompany Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to...
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Information Technology Support Engineer
1 week ago
New Delhi, India MS CLINICAL RESEARCH Full timePosition:Software Engineer/ IT Support Engineer – Clinical Research Department:IT / Research Technology Location:Indiranagar, Bangalore Employment Type:Full-time/ Consultant Experience : 2-4 yearsJob Summary We are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance operations. The...
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Information Technology Support Engineer
1 day ago
New Delhi, India MS CLINICAL RESEARCH Full timePosition:Software Engineer/ IT Support Engineer – Clinical Research Department:IT / Research Technology Location:Indiranagar, Bangalore Employment Type:Full-time/ Consultant Experience : 2-4 yearsJob Summary We are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance operations. The...
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Information Technology Team Lead
3 days ago
New Delhi, India State Bank Operations Support Services Full timeBachelor s or Master s degree in computer science, information technology or engineering or equivalent experience . Team Handling Experience. Leadership and Personal Attributes: . Strong experience of managing team. Lead and motivate a high-performance team of Business Analysts Monitor tasks, track work queues, and ensure operational coverage Provide...
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New Delhi, India Whitehats Full timeCompany Description Whitehats, a proud member of the Pharaon Group of Companies, is a Dubai-based IT network and infrastructure support organization. Established in 2007, the company specializes in IT/Network Solutions, Support Solutions, and Security Solutions with a dedicated team of highly experienced professionals. Whitehats is recognized for its...
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Information Technology Support Engineer
3 weeks ago
New Delhi, India Aiwozo Intelligent Automation Full timeQuale Infotechis a company focused on Intelligent Process Automation (IPA), AI and other New age technologies. Our AI innovation hub is one of the leading research sites for new age technologies. IPA practice at Quale Infotech is one of the largest and most respected with experts having decades of experience. Aiwozois Quale Infotech’s proprietary product...
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Information Technology Support Engineer
1 week ago
New Delhi, India Aiwozo Intelligent Automation Full timeQuale Infotechis a company focused on Intelligent Process Automation (IPA), AI and other New age technologies. Our AI innovation hub is one of the leading research sites for new age technologies. IPA practice at Quale Infotech is one of the largest and most respected with experts having decades of experience.Aiwozois Quale Infotech’s proprietary product...
