Information Technology Support Engineer
1 week ago
Quale Infotechis a company focused on Intelligent Process Automation (IPA), AI and other New age technologies. Our AI innovation hub is one of the leading research sites for new age technologies. IPA practice at Quale Infotech is one of the largest and most respected with experts having decades of experience.Aiwozois Quale Infotech’s proprietary product that provides enterprise automation solution to over 250+ enterprises. Aiwozo is rated as one of the top 5 IPA tools in the world as per analysts like G2 & Everest.Role Overview: As an Aiwozo IT Support Engineer – Automation Monitoring, you will play a critical role in ensuring the smooth execution of Aiwozo automation bots and scheduled jobs across multiple environments. You will be responsible for monitoring bot performance, identifying failures, analyzing logs, and performing basic troubleshooting to maintain uninterrupted operations. This role requires strong attention to detail, willingness to work in rotational shifts, and the ability to quickly identify and escalate issues to the relevant teams.Key Responsibilities: ∙Monitor automation bots and scheduled jobs during weekends and assigned shifts to ensure seamless execution. ∙Track job execution status, identify failures, and report abnormalities promptly. ∙Perform basic troubleshooting for bot execution issues and system-related errors. ∙Analyze execution logs to detect issues and assist in initial root-cause identification. ∙Escalate unresolved or critical issues to senior engineers or L2/L3 support teams. ∙Maintain documentation of incidents, resolutions, and system performance updates. ∙Communicate job status and incident updates clearly to internal stakeholders. ∙Ensure adherence to defined SLAs and operational procedures.Required Skills & Experience: ∙Bachelor’s degree in Computer Science, IT, Electronics, or related discipline. ∙Basic computer skills, including understanding of operating systems and applications. ∙Ability to analyze logs and identify failures or anomalies. ∙Basic troubleshooting skills for system or process execution issues. ∙Strong attention to detail, analytical thinking, and problem-solving orientation. ∙Good communication skills and ability to follow structured procedures.Preferred Experience: ∙Exposure to automation tools or job monitoring platforms (good to have, not mandatory). ∙Familiarity with ticketing or incident management systems. ∙Willingness to learn automation concepts and monitoring best practices.Work Schedule ∙Rotational Shifts (Day/Night) ∙Working Days:Wednesday to Sunday ∙Weekly Off:Monday & Tuesday
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Information Technology Support Engineer
2 weeks ago
Delhi, Delhi, India Sky Nexus Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionSky Nexus Australia is a trusted provider of IT services and consulting, specializing in information security solutions for small and medium-sized enterprises (SMEs). With a mission to empower SMEs with secure and reliable technology solutions, we understand the challenges they face in navigating the complexities of information technology...
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Information Technology Support Engineer
3 weeks ago
New Delhi, India Arcana Full timeSummary:We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at...
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Information Technology Project Coordinator
5 days ago
New Delhi, India AVASO Technology Solutions Full timeJob Opportunity: Project Coordinator at AVASO Technology Location : Chennai, Tamil Nadu. Employment Type : FTC Experience : 2+ yearsCompany Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to...
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Information Technology Project Coordinator
10 hours ago
New Delhi, India AVASO Technology Solutions Full timeJob Opportunity: Project Coordinator at AVASO Technology Location : Chennai, Tamil Nadu. Employment Type : FTC Experience : 2+ yearsCompany Overview : AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to...
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Information Technology Support Engineer
1 week ago
New Delhi, India MS CLINICAL RESEARCH Full timePosition:Software Engineer/ IT Support Engineer – Clinical Research Department:IT / Research Technology Location:Indiranagar, Bangalore Employment Type:Full-time/ Consultant Experience : 2-4 yearsJob Summary We are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance operations. The...
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Information Technology Support Engineer
20 hours ago
New Delhi, India MS CLINICAL RESEARCH Full timePosition:Software Engineer/ IT Support Engineer – Clinical Research Department:IT / Research Technology Location:Indiranagar, Bangalore Employment Type:Full-time/ Consultant Experience : 2-4 yearsJob Summary We are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance operations. The...
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Information Technology Team Lead
3 days ago
New Delhi, India State Bank Operations Support Services Full timeBachelor s or Master s degree in computer science, information technology or engineering or equivalent experience . Team Handling Experience. Leadership and Personal Attributes: . Strong experience of managing team. Lead and motivate a high-performance team of Business Analysts Monitor tasks, track work queues, and ensure operational coverage Provide...
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New Delhi, India Whitehats Full timeCompany Description Whitehats, a proud member of the Pharaon Group of Companies, is a Dubai-based IT network and infrastructure support organization. Established in 2007, the company specializes in IT/Network Solutions, Support Solutions, and Security Solutions with a dedicated team of highly experienced professionals. Whitehats is recognized for its...
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Information Technology Support Engineer
3 weeks ago
New Delhi, India Aiwozo Intelligent Automation Full timeQuale Infotechis a company focused on Intelligent Process Automation (IPA), AI and other New age technologies. Our AI innovation hub is one of the leading research sites for new age technologies. IPA practice at Quale Infotech is one of the largest and most respected with experts having decades of experience. Aiwozois Quale Infotech’s proprietary product...
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Information Technology Support Engineer
2 weeks ago
New Delhi, India SHYAM METALICS AND ENERGY LIMITED Full timeAbout the CompanyThe IT System Administrator is responsible for managing, maintaining, and supporting the organizations IT infrastructure across all locations. This role will handle escalated technical issues, administer servers and network devices, manage security tools, and ensure seamless operation of IT services within defined SLA timelines.About the...
