National Delivery Head

2 months ago

New Delhi, India Frankfinn Aviation Services Pvt. Limited Full time

About the Organisation


Frankfinn has been a trusted educational brand for more than 31 years in India as well as overseas due to our unwavering commitment to delivering top-quality training and a stellar track record in student placement. The global Aviation and Hospitality industry is booming, with high demand for skilled professionals in all areas. Frankfinn opens doors to numerous opportunities, setting our students on a path to success in these fields. Frankfinn has placed its students in International and Domestic Airlines, 5-star Hotel chains, Customer care, and Travel companies in India and abroad.


Frankfinn is the World’s No.1 Air Hostess training institute, where students learn skill-based training for pursuing careers in the dynamic fields of Aviation, Hospitality, Travel, Tourism, and Customer Service. Frankfinn is more than just a training institute; it's a diversified group with interests in security services and the entertainment industry. We have been honoured with the "Best Air Hostess Training Institute" award a remarkable 11 times in a row (2011-2022) by ASSOCHAM, a testament to Frankfinn’ s Quality Training and Highest Placements Track record. We have also been recognized with the Gold award for "Best Higher Vocational Institute for Skill Development" for four consecutive years (2016-2019) at the ASSOCHAM INDIA Summit-Cum-Awards Ceremony. The company is presently in a major expansion mode.


For more information, please visit, www.frankfinn.com


About the Position --National Delivery Head


We are looking for a highly motivated individual with a pleasing personality and exceptional communication skills, based in Delhi-NCR and with a minimum experience of 17-25 years in Training with a reputed company. The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under:



Training Strategy:

  • Developing and implementing a training strategy aligned with the overall organizational goals.


Team Leadership:

  • Leading and managing the training team.
  • Providing guidance, coaching, and support to ensure the team meets or exceeds targets.
  • Ensuring Customer satisfaction and delight


Training Performance Analysis:

  • Monitoring and analysing training performance data.
  • Ensuring more than 90% attendance at all the centers across the country
  • Ensuring less than 5% dropout across the centres
  • Responsible for putting students in the batches after admission.
  • To ensure student development activities regularly at the centers
  • To ensure a high level of student satisfaction and development
  • Ensuring the timely certification of the students
  • Controlling Training slippage and leakage at all levels.
  • Implementing timely corrective actions and strategies to achieve high training delivery performance.


Day-to-Day Operations:

  • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center.
  • Responsible & involved in the selection and training of Trainers and training coordinators PAN India
  • Regular visits to centers PAN India
  • Faculty Management & Rostering of PAN India
  • Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers


Company Policies & Directives:


  • Ensuring strict adherence to training Processes, Policies and Directives


Quality

  • Ensuring High-Quality delivery of Training & and meeting students' placement goals.


Other Requirements

  • Must be open to extensive travel
  • Must be Excellent in PowerPoint Presentation
  • Exceptional Communication skills and Interpersonal skills.




Qualifications


  • Graduate with exceptional presentation and communication skills and a pleasing personality.
  • 17 -25 Years of extensive experience in handling Training delivery roles/ L&D.
  • Must have handled a large team.

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