Omega Healthcare

2 weeks ago

Chennai, India Omega Healthcare Management Services Pvt. Ltd. Full time

Manager or Senior Manager - O2C


Job Description:


- Leading and optimizing the end-to-end Order to Cash process, including order management, billing, collections, and cash application.

- Implementation of systems, process, best practices, tech adoptions, developing Dashboards & reports.

- Timely revenue reporting & Books Leadership:

- Understand business & industry knowledge, business systems & controls around O2C Process.

- Design and implement O2C strategies aligned with business goals.

- Lead process improvement initiatives to enhance efficiency and reduce DSO (Days Sales Outstanding).

- Drive automation and digital transformation across O2C functions.

Operational Oversight:

- Oversee order processing, invoicing, credit management, and collections.

- Ensure accurate and timely billing and cash application.

- Monitor and manage customer credit limits and risk exposure.

Team Management:

- Lead and mentor a team of O2C professionals across geographies.

- Set performance goals and conduct regular reviews.

- Foster a culture of accountability and continuous improvement.

Stakeholder Collaboration:

- Work closely with Sales, Customer Service, Legal, and IT to resolve disputes and improve customer experience.

- Partner with internal audit and compliance teams to ensure adherence to financial policies.

Reporting & Analytics:

- Develop and track KPIs related to O2C performance.

- Present insights and reports to senior leadership on receivables, collections, and cash flow.

- Identify trends and recommend corrective Qualified CA or CMA, master's degree in finance, Accounting, or Business Administration.

- 10 to 15 years of experience in finance operations, with at least 5 years in O2C leadership roles.

- Strong expertise in ERP systems (Oracle)

- Proven track record in process optimization and team leadership.

- Excellent analytical, communication, and stakeholder management skills.

(ref:iimjobs.com)

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