IOT/Cloud Operations Engineer
2 months ago
Position : IOT Cloud Operations Engineer
Exp : 5-8 Years
Location : Pune-Kharadi
Mode : 5 Days WFO
Budget :
- 5 to 7 years : 17.00 LPA
- 7 to 9 Years : 21.00 LPA
Education : B.E / ME/ MCA (Information Systems, Computer Engineering and Technology)
TECHNICAL :
- Experience with any Cloud platforms e.g., AWS.
- Experience with AWS Cloud service IOT Core, MSK, EKS, CloudWatch, SNS, DynamoDB, RDS, Elasticache, API gateway, S3, ECR, ELB, Route53, Cloudfront, KEDA
- Experience with AWS Cloud Formation and CDK deployment
- Experience on Kubernetes microservices & web application deployment, administration and monitoring.
- Hands on experience of database systems such as AWS RDS, SQL, MySQL, etc.Web Services (SOAP & REST), Interoperability Standards(JSON, API Mgmt, XML)
- Scripting knowledge using Python, Javascript, Bash, or Groovy for scripting and automation.
- Understanding of Microservices, ESB and any app server.
- Knowledge of networking concepts such as IP addresses, DNS, TCP/IP, HTTP, CDN, and VPN
- Knowledge about key security concepts such as firewalls
- Knowledge with CI & automation tools like Jenkins, Github, Docker / Kubernetes, Chef/Puppet.
- Sound knowledge and experience on reading and interpreting testing report and debugging using tools like Datadog, Postman, Charles, Kibana
- Excellent knowledge and experience in AWS Cloud Infrastructure/operations.
- Hands on experience with managing Production systems using AWS cloud services.
- Hands on experience in cloud infrastructure deployments.
- Knowledge on AWS Load Balancer, Kubernetes.
Key Deliverables :
- Maintain 24x7x365 Global operations center which provides eyes- on- glass monitoring, alerting and rapid issue resolution to suit our requirements on availability and high performance of various cloud based applications.
- Provide support for 1st (L1) and 2nd (L2) line Cloud Operations team.
- Proactively Monitoring application performance, availability and execution of run books to prevent outages and restore service to maximize availability
- Actively manage established Incident, Problem, Change and Service Request fulfillment processes based on ITIL framework
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- The Cloud Operations engineer shall be responsible to maintain a multitude of cloud platforms including AWS.
- Ability to perform system monitoring and maintain run books on a continuous basis,ideas towards automation of incident triage-ing and responses
- Identify, Share areas of opportunities and improve processes.
- Focusing on proactive issue prevention and root cause resolution.
- Understand the Incidents process to minimize service disruption duration.
- Collaborate with fellow engineers in conducting daily health checks on Cloud applications to prevent impact on consumers.
- Adherence to key metrics, processes, workflow and tracking incidents against strict SLAs.
- Ensure adherence to Service Levels Agreements for both response and resolution times
- Escalate as appropriate to right levels to ensure timely issue resolution
- Strictly adhere to Whirlpool operational procedures, policies, reporting and escalation standards
- Maintain internal documentation and runbooks creation covering all aspects of team activities
- Follow defined standards, guidelines and quality throughout the deliverables.
- Identify opportunity areas to automate manual operations.
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