IOT/Cloud Operations Engineer

2 months ago

Pune, India Vikisole Technologies Full time

Position : IOT Cloud Operations Engineer

Exp : 5-8 Years

Location : Pune-Kharadi

Mode : 5 Days WFO

Budget :

- 5 to 7 years : 17.00 LPA

- 7 to 9 Years : 21.00 LPA

Education : B.E / ME/ MCA (Information Systems, Computer Engineering and Technology)

TECHNICAL :

- Experience with any Cloud platforms e.g., AWS.

- Experience with AWS Cloud service IOT Core, MSK, EKS, CloudWatch, SNS, DynamoDB, RDS, Elasticache, API gateway, S3, ECR, ELB, Route53, Cloudfront, KEDA

- Experience with AWS Cloud Formation and CDK deployment

- Experience on Kubernetes microservices & web application deployment, administration and monitoring.

- Hands on experience of database systems such as AWS RDS, SQL, MySQL, etc.Web Services (SOAP & REST), Interoperability Standards(JSON, API Mgmt, XML)

- Scripting knowledge using Python, Javascript, Bash, or Groovy for scripting and automation.

- Understanding of Microservices, ESB and any app server.

- Knowledge of networking concepts such as IP addresses, DNS, TCP/IP, HTTP, CDN, and VPN

- Knowledge about key security concepts such as firewalls

- Knowledge with CI & automation tools like Jenkins, Github, Docker / Kubernetes, Chef/Puppet.

- Sound knowledge and experience on reading and interpreting testing report and debugging using tools like Datadog, Postman, Charles, Kibana

- Excellent knowledge and experience in AWS Cloud Infrastructure/operations.

- Hands on experience with managing Production systems using AWS cloud services.

- Hands on experience in cloud infrastructure deployments.

- Knowledge on AWS Load Balancer, Kubernetes.

Key Deliverables :

- Maintain 24x7x365 Global operations center which provides eyes- on- glass monitoring, alerting and rapid issue resolution to suit our requirements on availability and high performance of various cloud based applications.

- Provide support for 1st (L1) and 2nd (L2) line Cloud Operations team.

- Proactively Monitoring application performance, availability and execution of run books to prevent outages and restore service to maximize availability

- Actively manage established Incident, Problem, Change and Service Request fulfillment processes based on ITIL framework

ESSENTIAL DUTIES AND RESPONSIBILITIES :

- The Cloud Operations engineer shall be responsible to maintain a multitude of cloud platforms including AWS.

- Ability to perform system monitoring and maintain run books on a continuous basis,ideas towards automation of incident triage-ing and responses

- Identify, Share areas of opportunities and improve processes.

- Focusing on proactive issue prevention and root cause resolution.

- Understand the Incidents process to minimize service disruption duration.

- Collaborate with fellow engineers in conducting daily health checks on Cloud applications to prevent impact on consumers.

- Adherence to key metrics, processes, workflow and tracking incidents against strict SLAs.

- Ensure adherence to Service Levels Agreements for both response and resolution times

- Escalate as appropriate to right levels to ensure timely issue resolution

- Strictly adhere to Whirlpool operational procedures, policies, reporting and escalation standards

- Maintain internal documentation and runbooks creation covering all aspects of team activities

- Follow defined standards, guidelines and quality throughout the deliverables.

- Identify opportunity areas to automate manual operations.

(ref:hirist.tech)

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