IOT Cloud Operations Engineer

1 month ago

pune, India HTD Resources Full time
Position: IOT Cloud Operations Engineer
Exp: 5-8 Years
Location: Pune-Kharadi
Mode: 5 Days WFO
Education: B.E / ME/ MCA (Information Systems, Computer Engineering and Technology)
TECHNICAL
Experience with any Cloud platforms e.g., AWS.
Experience with AWS Cloud service: IOT Core, MSK, EKS, CloudWatch, SNS, DynamoDB, RDS, Elasticache, API gateway, S3, ECR, ELB, Route53, Cloudfront, KEDA
Experience with AWS Cloud Formation and CDK deployment
Experience on Kubernetes microservices & web application deployment, administration and monitoring.
Hands on experience of database systems such as AWS RDS, SQL, MySQL, etc.Web Services (SOAP & REST), Interoperability Standards(JSON, API Mgmt, XML)
Scripting knowledge using Python, Javscript, Bash, or Groovy for scripting and automation.
Understanding of Microservices, ESB and any app server.
Knowledge of networking concepts such as IP addresses, DNS, TCP/IP, HTTP, CDN, and VPN
Knowledge about key security concepts such as firewalls
Knowledge with CI & automation tools like Jenkins, Github, Docker / Kubernetes, Chef/Puppet.
Sound knowledge and experience on reading and interpreting testing report and debugging using tools like Datadog, Postman, Charles, Kibana
Excellent knowledge and experience in AWS Cloud Infrastructure/operations.
Hands on experience with managing Production systems using AWS cloud services.
Hands on experience in cloud infrastructure deployments.
Knowledge on AWS Load Balancer, Kubernetes.
Key Deliverables :
Maintain 24x7x365 Global operations center which provides eyes- on- glass monitoring, alerting and rapid issue resolution to suit our requirements on availability and high performance of various cloud based applications.
Provide support for 1st (L1) and 2nd (L2) line Cloud Operations team.
Proactively Monitoring application performance, availability and execution of run books to prevent outages and restore service to maximize availability
Actively manage established Incident, Problem, Change and Service Request fulfillment processes based on ITIL framework
ESSENTIAL DUTIES AND RESPONSIBILITIES :
The Cloud Operations engineer shall be responsible to maintain a multitude of cloud platforms including AWS.
Ability to perform system monitoring and maintain run books on a continuous basis,ideas towards automation of incident triage-ing and responses
Identify, Share areas of opportunities and improve processes.
Focusing on proactive issue prevention and root cause resolution.
Understand the Incidents process to minimize service disruption duration.
Collaborate with fellow engineers in conducting daily health checks on Cloud applications to prevent impact on consumers.
Adherence to key metrics, processes, workflow and tracking incidents against strict SLAs.
Ensure adherence to Service Levels Agreements for both response and resolution times
Escalate as appropriate to right levels to ensure timely issue resolution
Strictly adhere to Whirlpool operational procedures, policies, reporting and escalation standards
Maintain internal documentation and runbooks creation covering all aspects of team activities
Follow defined standards, guidelines and quality throughout the deliverables.
Identify opportunity areas to automate manual operations.

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