Marketing Operations Manager

Manager, Marketing Operations

Type: Full-time

Job Location: Bengaluru, India (Hybrid)

Who Are We?

Pipeline Velocity answers every small company and startup's top challenge: building predictable revenue and customer growth and improving brand value. With our revolutionary Revenue Marketing as a Service, we help economically generate predictable demand for start-ups and small companies. We develop and implement effective go-to-market strategies without requiring massive marketing spending. As the Dream Marketing Team for every start-up and small business, we are committed to reshaping the digital and revenue marketing future through affordable services and accountability for global companies.

Our Company Culture: Customer and Employee First

At Pipeline Velocity, our success is driven by our people. We prioritize creating a thriving working culture that ensures our customers' and employees' happiness, safety, and value. Recognizing that our people are the backbone of our business, we invest in their development and provide the necessary resources for their success. With strong relationships and a dedicated team, we are proud of the service levels we deliver to our customers. Their hard work and dedication are truly valued at Pipeline Velocity every day.

Our Team Culture

We are a mission-driven team committed to being the fastest-growing marketing services company. Our culture promotes collaboration, innovation, and excellence. With builders, problem solvers, and visionary minds, we work collectively to deliver exceptional results for our customers and partners. We embrace accountability and continuously improve our processes and strategies through data-driven decisions and customer-focused innovation. Our passion drives us to stay ahead of the curve, constantly striving to provide the best possible service to our customers. We are confident our commitment to excellence will lead us and our customers to success.

Core Job Responsibilities

• End-to-End Understanding of Digital Marketing Landscape: It is a must to understand the technicalities of different marketing channels’ activations and customer acquisitions across B2B and B2C. Understanding advanced SEO, SEM, Social, Content, email nurturing, funnel, and lead-gen strategies would help build effective GTM strategies for our customers.
• Project Management, Day-to-Day Delivery & Operations: Remote work collaboration enables people to be more effective and efficient. Ensures all customer marketing projects are delivered on time. Effectively manages team members, project timelines, resources, and delivery calendars.
• Delivery Schedule & Calendars: We must be accountable and make everybody accountable, including our customers. We manage daily, weekly, and monthly deliverables by channels, customers, and team members. We also build, manage, and keep up with calendars for social media, content, PPC, email, new website updates, and end-to-end reporting.
• End-to-End Operations: From managing people and client delivery to overseeing processes and creating and implementing playbooks, you'll ensure everything runs seamlessly from start to finish. Think of yourself as the architect, designing and implementing a well-oiled marketing machine.
• Content Marketing Mastermind: You will play a key role in developing and managing our content marketing strategy, from planning to execution. You will ensure high-quality content is created and distributed to our target audience.
• Customer Performance Visibility: You'll be responsible for providing clear visibility into our client's marketing performance across all activation channels through insightful reports and data analysis. Consider yourself the data detective, uncovering valuable insights that drive informed decisions.
• Customer Meetings & Calls: You'll actively participate in global client meetings and calls, ensuring excellent communication and exceeding their digital marketing expectations. Think of yourself as the client advocate, championing their success at every turn. Be the voice of our customers to the internal teams.
• Weed Out Inefficiencies: Constantly analyze our processes and identify areas where we can streamline operations and eliminate inefficiencies. Think of yourself as the process optimizer, ensuring we continuously improve our marketing approach.

What makes you a Better Fit?

• A relentless character for attention to detail and time management is a must. We require someone who can stay organized, pay meticulous attention to detail, and meet tight deadlines. The ideal candidate should have a proven ability to manage multiple priorities effectively, ensuring every detail is noticed and that projects progress smoothly.
• Team Management is a crucial aspect of this role, and we require someone who can effectively lead, motivate, and empower a team to achieve its goals. The candidate should be able to foster collaboration, provide guidance, and create a positive work environment that encourages innovation and high performance.
• Project Management skills are essential in ensuring successful delivery of digital projects. Our ideal candidate must have a solid background in developing project plans, setting realistic timelines, and managing resources efficiently. They should also possess strong problem-solving abilities to identify and mitigate potential risks, ensuring projects are completed on time and within budget.
• Process management is another area in which the candidate must excel. We expect them to be able to analyze existing processes, identify areas of improvement, and implement effective strategies to streamline operations and enhance efficiency. Their attention to detail should be unwavering, allowing them to optimize processes and deliver cost savings.
• Customer Management is a critical aspect of the digital manager role, and we seek a candidate who can build and maintain strong relationships with clients. They should possess excellent communication and interpersonal skills, ensuring they can understand and meet customer needs. By becoming a trusted advisor, the candidate will strive to exceed customer expectations, increasing satisfaction and client loyalty.
• Nurturing enthusiasm, creativity, entrepreneurial spirit, integrity, and a growth mindset. Top of all, they are willing to learn exponentially and grow their career in marketing. 

Overall, we expect the selected candidate to tick all these boxes confidently and demonstrate their ability to drive success, deliver exceptional results, and contribute to the overall growth of our organization.

Skillset over Education

A four-year degree is only sometimes the most accurate measure of an individual's qualifications. While a degree can certainly indicate a person's knowledge and abilities, it is also essential to recognize that there are many other ways for individuals to acquire and demonstrate the necessary skills for a given position. These may include certifications or experience gained through internships, on-the-job training, or self-directed learning. We genuinely believe in skill-based hiring.

If you have what it takes to join a start-up and take a challenging opportunity, please send a 60-second intro (video or audio) to careers@pipelinevelocity.com to stand out from other applicants.

Visit www.pipelinevelocity.com to learn more