Dynamics 365 CE Customer Service

3 days ago

New Delhi, India People Prime Worldwide Full time

Important Note (Please Read Before Applying) Do NOT apply if: You have less than 5 years or more than 10 years of experience in Dynamics 365 / Power Platform You do not have hands-on Omnichannel experience You have no experience building PCF controls You are on a notice period longer than 15 days You are looking for remote only You are from unrelated backgrounds (e.g., only functional, admin/support roles, or no development experience) ✅ Apply ONLY if you meet ALL the above criteria. Irrelevant or random applications will not be processed.Job Title:Dynamics 365 CE Customer Service , Location: Hyderabad, Bengaluru, Pune , Chennai Experience:7 +years Employment Type:Permanent Notice Period:Immediate Joiners Only CTC:Up to 25 LPAAbout the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Job Description Design, develop, and customize solutions onDynamics 365 CE Customer Service , with strong focus onOmnichannelcapabilities. Build modern, scalable components usingPCF (Power Apps Component Framework)and deliver high-quality applications across the Power Platform ecosystem. Integrate Dynamics 365 solutions with Azure services and ensure secure, seamless API communication. Collaborate with functional consultants, architects, and cross-functional teams to translate business needs into robust technical solutions. Troubleshoot, debug, and optimize performance across Dynamics 365 CE, Power Apps, and integrations.Mandatory Skills ✔ Strong hands-on experience withDynamics 365 CE Customer Service , especiallyOmnichannel ✔ Strong experience buildingPCF controls(Power Apps Component Framework) ✔ Proficiency withPower Platformtools — Power Apps (Model-driven & Canvas), Power Automate, Power Pages ✔ Good understanding ofAzure services , especiallyAPI authentication, AAD, OAuth, integrations ✔ Experience customizing Dataverse entities, forms, plugins, workflows

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