Business Analyst

1 month ago

Lucknow, India VMock Full time

Job Summary: We are seeking a highly motivated and detail-oriented Business Analyst to join our Delivery and Configuration Team. The ideal candidate will play a critical role in ensuring the successful delivery and configuration of our solutions to clients, ensuring that our platform meets their specific needs and requirements. This position requires a blend of analytical skills, project management capabilities, and a strong understanding of technical configurations.

Key Responsibilities:

Client Engagement:

  • Collaborate with the client success team to gather and document their requirements.
  • Conduct detailed business analysis to understand client needs and translate them into technical specifications.

Solution Delivery:

  • Work closely with the development team to ensure accurate implementation of client requirements.
  • Oversee the configuration and customization of the VMock platform to align with client specifications.
  • Ensure timely and successful delivery of solutions, meeting quality standards and client expectations.

Project Management:

  • Manage multiple projects simultaneously, ensuring they are delivered on time and within scope.
  • Develop project plans, timelines, and milestones, and monitor progress against them.
  • Coordinate with cross-functional teams to ensure seamless delivery and configuration processes.

Testing and Quality Assurance:

  • Develop and execute test plans to ensure the functionality and performance of delivered solutions.
  • Identify and resolve any issues or discrepancies during the testing phase.

Documentation and Training:

  • Create comprehensive documentation for configurations, processes, and delivered solutions.
  • Provide training and support to clients on using the VMock platform effectively.

Continuous Improvement:

  • Identify opportunities for process improvements and contribute to the development of best practices.
  • Stay updated with industry trends and advancements to enhance the delivery and configuration processes.


Skills & Qualification:

  • Bachelor’s degree from top Delhi University colleges.
  • 0-3 years of work experience in business analysis, data analysis, research etc.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to engage effectively with clients and internal teams.
  • Business Acumen: Having business smartness coupled with strong understanding of business concepts.
  • Computer Skills: Proficiency in word processing, spreadsheets (excel) and PowerPoint.
  • Initiative: Ability to work with limited supervision within a team with high-level of individual initiative.
  • Detail-orientation with strong organisational skills and the ability to manage multiple projects simultaneously.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Familiarity with SaaS platforms.

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