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Account Manager

3 months ago

Mumbai, India LavinStar Logistics India Full time

The Account Manager will manage key customer accounts, ensuring high levels of customer satisfaction and retention. This role involves building and maintaining strong relationships with clients and identifying opportunities for business growth.

Key Responsibilities:

  • Develop and maintain strong relationships with key accounts.
  • Act as the primary point of contact for customer inquiries and issues.
  • Coordinate with internal teams to deliver solutions that meet customer needs.
  • Identify and pursue opportunities to grow existing accounts.
  • Monitor account performance and provide regular reports to management.
  • Negotiate contracts and agreements with clients.

Qualifications:

  • Bachelor's degree in Business, Logistics, or related field.
  • Proven track record in account management and customer service.
  • Excellent interpersonal and communication skills.
  • Strong organizational and multitasking abilities.
  • Finance knowledge as well as GST and other tax-related knowledge