Process Excellence Coordinator

2 weeks ago

Bengaluru, India LabCorp Full time

As a certified Green Belt (or equivalent), she/he will act as the Process Excellence local point of contact to support local Continuous Improvement initiatives, partnering with local teams and liaise with the global Process Excellence team to guarantee methods consistency, prioritization and leverage the Process Excellence team bandwidth.

Job roles and responsibility:

During this full time assignment, she/he will be:

Leading process improvement teams and directing timely completion of projects that support critical goals and customer satisfaction requirements and serve as the departmental point of contact for specific project initiatives and best practices. Working across all Labcorp functions with process owners, champions, and business leaders to facilitate setting priorities, developing agendas and designing objectives related to Labcorp Process Excellence. Training and coaching team members, process owners and project champions in the use of problem solving and process design tools, methodologies and techniques to drive continuous improvement and develop a Labcorp Process Excellence mindset. Developing and communicating business cases to support recommendations for change to current business practices and processes and developing controls to monitor the progress associated with implementation of recommended changes. Partnering with multiple levels within the location according to identified and prioritized opportunities to improve customer satisfaction, enhance productivity, drive growth, further employee engagement and performance. Demonstrating strong project management skills, including an ability to plan and execute projects that meet cost, resource and outcome expectations; manage complex and/or competing priorities effectively; and meet commitments in an accurate and timely manner.

People Responsibilities: No direct/indirect reports: However, it is critical to interact with all levels of internal staff, other business unit Process Excellence leads, and functional leaders, and clients.

Experience and Skills Required:

Minimum experience in a technical role three to five years. Quantitative reasoning (demonstrated competence with math concepts and statistical tools; ability to understand and draw conclusions from facts and data). Strong written and verbal communications skills, as demonstrated by presentation of problems to appropriate people in an objective and non-judgmental manner; matching influence strategies to the situation; delivering oral and written communications with clarity and impact. Ability to perform intermediate computer skills (e.g., Word, Excel, PowerPoint, Visio, Minitab, etc.) Ability to train people on Problem Solving, Project Management basics and Lean basics Strong leadership skills as demonstrated by:Ability to apply innovation and exploration of non-traditional ideas in solving problemsAbility to use personal energy and positive attitude to influenceAbility to prioritize work and adaptability to changing work demandsAbility to maintain composure under pressure, to negotiate issues and suggestions.

Education Required:

Minimum of Bachelor of Science/Arts (BS/BA) degree. Minimum level of Process Excellence experience as a certified Green Belt (or equivalent) three to five years.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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