Learning And Development Specialist
1 week ago
Operations Management role :
Exp- 6-9 years
Location- Pune
Key Skills :
Operations Management: Ability to oversee and manage all operational aspects of various initiatives in KPIT Academy.
Project Management: Proficiency in planning, organizing, and managing various programs and initiatives from inception to completion.
Data Management: Experience in handling and analyzing data related to program operations, ensuring accuracy and compliance with reporting requirements.
Reporting and Analytics: Capability to generate reports, analyze trends, and provide insights to optimize program performance and decision-making.
Process Improvement: Skills in identifying inefficiencies and implementing process improvements to enhance operational effectiveness and efficiency.
Communication: Strong verbal and written communication skills to liaise with stakeholders, present reports, and convey complex information clearly.
Team Leadership: Ability to lead a team effectively, providing guidance, support, and motivation to achieve program objectives.
Problem-Solving: Aptitude for identifying issues, analyzing root causes, and implementing solutions promptly.
Adaptability: Capacity to manage multiple priorities and adapt to changing circumstances in a dynamic environment.
Roles and Responsibilities:
Roles and Responsibilities:
Program Operations Management:
Oversee day-to-day operations of initiatives.
Ensure smooth execution of program activities, including scheduling, logistics, and participant management.
Work on enhancing the effectiveness of the implemented programs
Data Management and Analysis:
Establish and maintain databases for tracking program metrics, participant data, and outcomes.
Analyze program data to assess effectiveness, identify trends, and support decision-making.
Data standardization and automation of data dashboards
Reporting and Compliance:
Prepare regular reports on program performance, including key metrics, milestones, and outcomes.
Ensure compliance with reporting requirements and regulatory standards.
Process Development and Improvement:
Develop and optimize operational processes to enhance efficiency and effectiveness.
Implement best practices and standard operating procedures (SOPs) for program operations.
Process improvement to enhance effectiveness of all the programs
Stakeholder Engagement:
Collaborate with internal teams, external partners, and stakeholders to coordinate program activities and achieve objectives.
Communicate program updates, successes, and challenges effectively.
Focus on user experience
Leadership and Team Development:
Mentor a team of operations staff, fostering a positive and productive work environment.
Provide guidance, training, and support to build team capabilities and achieve organizational goals.
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