Center Head

3 weeks ago

Mumbai, India Unacademy Full time

Job Title: Centre HeadLocation: Pan-IndiaUnacademy Headquartered in Bengaluru, Unacademy is Indiaʼs largest learning platform that brings expert educators together with millions of students in need of quality education. With a mission to democratize education, Unacademy has been a pioneer in the online education sector, providing high-quality content to millions of learners across the country.Job Description: We are looking for an experienced and passionate Centre Head to lead and manage our operations, staff, and service delivery. As the Centre Head, you will play a pivotal role in driving excellence, ensuring client satisfaction, and fostering a positive working environment.Key Responsibilities: •Leadership & Team Management:Lead and oversee a dedicated team, setting clear objectives and fostering a collaborative work culture. •Operational Oversight:Manage the daily operations of the centre, ensuring smooth functioning and exceptional service delivery. •Strategic Planning & Growth:Develop and implement strategic goals, ensuring alignment with organizational objectives and driving growth and development. •Client & Stakeholder Relations:Build and maintain strong relationships with clients, customers, and key stakeholders, ensuring satisfaction and engagement. •Financial Management:Oversee the centre’s budget, ensuring cost-effective operations, financial performance, and resource allocation. •Quality Assurance:Monitor service quality, ensuring high standards are maintained and areas for improvement are addressed. •Compliance & Risk Management:Ensure compliance with regulatory standards and manage health, safety, and security risks effectively.

  • Center Head

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