Call Quality Specialist
2 weeks ago
Job Title :Soft Skills Audit (Call Quality Audit)Experience :0.5 to 6 Years Shift Time:Rotational Night Shift Job Location:Chennai - Perungulathur No Of Position: 10Roles and Responsibilities Conduct call audits to ensure compliance with quality standards and regulations. Monitor calls for quality assurance purposes, identifying areas of excellence and areas for improvement. Participate in call calibration sessions to align with team members' performance expectations. Collaborate with the team to resolve issues related to call quality.Desired Candidate Profile 0.5-6 years of experience in BPO or customer service industry. Strong understanding of call auditing, monitoring, and calibration processes. Excellent communication skills with ability to provide constructive feedback effectively. Ability to work independently with minimal supervision while maintaining high levels of accuracy.
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Calling Specialist
3 weeks ago
New Delhi, India Shipowl.io Full timeCompany: Buzwide Technology Private LimitedLocation: IndoreRole Description:We are looking for a Calling Specialist to handle customer confirmation calls. The candidate will contact customers to confirm whether they wish to purchase a product or not.Responsibilities:Make and manage confirmation calls to customers.I'd like for you to maintain daily call logs...
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Calling Specialist
3 weeks ago
New Delhi, India Shipowl.io Full timeCompany:Buzwide Technology Private LimitedLocation: IndoreRole Description: We are looking for a Calling Specialist to handle customer confirmation calls. The candidate will contact customers to confirm whether they wish to purchase a product or not.Responsibilities:Make and manage confirmation calls to customers.I'd like for you to maintain daily call logs...
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Supplier Quality Specialist
2 weeks ago
New Delhi, India Net2Source (N2S) Full timePosition: Supplier Quality Specialist Location: Hyderabad, TG (Remote)Net2Source, in collaboration with one of ourpremium clients , is seeking aSupplier Quality Specialistto join their team inHyderabad . If you have a background in engineering and strong expertise in supplier quality, this is a great opportunity to grow in a global environment.Qualification...
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Supplier Quality Specialist
2 weeks ago
New Delhi, India Net2Source (N2S) Full timePosition: Supplier Quality SpecialistLocation: Hyderabad, TG (Remote)Net2Source, in collaboration with one of our premium clients, is seeking a Supplier Quality Specialist to join their team in Hyderabad. If you have a background in engineering and strong expertise in supplier quality, this is a great opportunity to grow in a global environment.Qualification...
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Call Quality Auditor
2 weeks ago
New Delhi, India NIMS University Full timeNIMS University is seeking a detail-oriented Call Quality Auditor to ensure exceptional communication standards across our Admissions Counselling Team. If you have a sharp ear for quality, process improvement, and coaching excellence — we’d love to have you on board!Key Responsibilities:- Monitor and evaluate admission counselling calls for quality,...
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Patient Calling and CS Specialist
3 weeks ago
New Delhi, India AIG Business Solution Pvt. Ltd Full timeCompany DescriptionAIG Business Solutions Pvt. Ltd. is a cross-border consulting and services firm with expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. With operations in both the United States and India, AIG partners with businesses to design scalable systems, build...
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Patient Calling and CS Specialist
2 weeks ago
New Delhi, India AIG Business Solution Pvt. Ltd Full timeCompany DescriptionAIG Business Solutions Pvt. Ltd. is a cross-border consulting and services firm with expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. With operations in both the United States and India, AIG partners with businesses to design scalable systems, build...
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Medical Billing Specialist
2 weeks ago
New Delhi, India Health Square, Inc. Full timeCompany Description Health Square Inc. specializes in Revenue Cycle Management (RCM), providing expert solutions and advanced technology to help healthcare organizations enhance their financial performance. We simplify complex RCM processes, allowing providers to focus on delivering exceptional patient care. By leveraging a data-driven approach, we generate...
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Call Audit
3 days ago
Delhi, Delhi, India d6680d6c-cd53-40bf-8a63-58938b881ecb Full time ₹ 3,00,000 - ₹ 6,00,000 per yearLocation:Karkardooma, DelhiWe're looking for aCall Audit & Training Specialistto join our team and help optimize our sales processes. Key Responsibilities:Monitor the quality of inbound and outbound callsEvaluate communication quality and customer experienceProvide feedback and highlight strengths & identify areas for improvementPrepare weekly/ monthly...
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Call Audit
3 days ago
Delhi, Delhi, India Guiding Light Education Technologies Pvt Ltd (Sarrthi IAS) Full time ₹ 3,60,000 - ₹ 4,20,000 per yearWe're looking for a Call Audit & Training Specialist to join our team and help optimize our sales processes.Key Responsibilities:Monitor the quality of inbound and outbound calls.Evaluate communication quality and customer experienceProvide feedback and highlight strengths & identify areas for improvement.Prepare weekly/ monthly reports for sales leadership...