Back Office Manager

3 weeks ago

New Delhi, India Khimji Dayabhai Group of Companies Full time

Job Description: The Backoffice Manager is responsible for overseeing and optimizing the day-to-day back-office operations of a retail business. The role requires a strong understanding of retail systems and operations, attention to detail, and the ability to collaborate effectively with both internal teams and external vendors.Responsibilities Oversee inventory control systems and processes to ensure accurate stock levels. Manage stock audits and reconcile discrepancies. Ensure accurate and timely entry of sales, stock levels, and other retail data into the company’s systems. Identify bottlenecks or inefficiencies in back-office workflows and implement solutions to improve productivity. Supervise and manage the back-office team, ensuring that tasks are completed in an efficient and timely manner. Train, mentor, and provide support to back-office staff, promoting a high level of service and accountability. Serve as a liaison between front-end and back-end teams to ensure smooth communication and resolution of operational issues. Collaborate with external vendors and suppliers to manage purchase orders, deliveries, and returns. Ensure compliance with all company policies, legal regulations, and internal standards, including data protection and audit requirements. Maintain accurate records of all back-office transactions, including invoicing, inventory adjustments, and supplier communications. Oversee the maintenance and proper functioning of back-office technology (e.g., POS systems, ERP systems, and inventory management tools). Work closely with IT or technical teams to resolve any system issues that affect back-office operations.Qualifications Candidate must have 3-4 years' experience in Backoffice Management & team handling work. Bachelor's/master’s degree in Graduation Candidates are preferred.Required SkillsStrong knowledge of retail operations, inventory management, and sales reporting. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and retail management software (e.g., POS systems, ERP software). Excellent organizational and multitasking abilities with attention to detail. Excellent attention to detail and accuracy. Strong communication and interpersonal skills. Ability to work independently and as part of a team.Preferred SkillsExperience in managing a team. Familiarity with data protection regulations.Pay range and compensation package Salary Negotiable

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