RSS Customer Service Team Leader

3 weeks ago

Chennai, India Rotork Full time

Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product portfolio and global service capability.

Job Description

Project Period: 12 Months

The Team Leader will play a pivotal role in accelerating the aftermarket revenue stream through the implementation of a pilot project aimed at following up on a vast quotation list and opportunity pipeline. This individual will be responsible for mapping the process, developing guidelines, and leading a team of telemarketing sales executives to handle leads generated from three countries: India, Australia, and Singapore.

Qualifications

6 to 10 years of experience in aftermarket sales, preferably within the flow controls, rotating equipment’s and / or Industrial capital machineries.
Analytical mindset with proficiency in data analysis and reporting tools. Exposure to Predictive Maintenance, IIOT, AIML principles or Asset Management would be an added advantage.
Strong Customer Service experience with understanding of aftermarket sales strategies, including lead generation, qualification, and conversion
Excellent communication, interpersonal, and leadership skills, with the ability to effectively collaborate with diverse teams and stakeholders.
Ability to thrive in a matrix reporting structure and navigate complex organizational dynamics.

Additional Information

Results-oriented with a strong sense of accountability and ownership
Strategic thinker with the ability to translate vision into actionable plans.
Customer-centric mindset with a focus on delivering exceptional value and service.
Proactive and self-motivated, with a passion for driving continuous improvements.
Cultural sensitivity and awareness, with the ability to work effectively across borders & diverse cultures.
Integrity and professionalism, with a commitment to upholding ethical standards and company values.

  • RSS Customer Service Team Leader

    1 week ago

    Chennai, Tamil Nadu, India Rotork Full time

    Rotork is a top provider of flow control solutions for various industries like oil and gas, water, power, chemical, and industrial applications. We are dedicated to helping our clients enhance their efficiency, minimize environmental impacts, and ensure safer work environments by focusing on cutting-edge research and development, offering a wide range of...

  • RSS Customer Service Team Leader

    1 week ago

    Chennai, Tamil Nadu, India Rotork Full time

    Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product...

  • RSS Customer Service Team Leader

    1 month ago

    Chennai, India Rotork Full time

    Job DescriptionProject Period: 12 MonthsThe Team Leader will play a pivotal role in accelerating the aftermarket revenue stream through the implementation of a pilot project aimed at following up on a vast quotation list and opportunity pipeline. This individual will be responsible for mapping the process, developing guidelines, and leading a team of...

  • RSS Customer Service Team Leader

    3 weeks ago

    Chennai, India Rotork Full time

    Job DescriptionProject Period: 12 MonthsThe Team Leader will play a pivotal role in accelerating the aftermarket revenue stream through the implementation of a pilot project aimed at following up on a vast quotation list and opportunity pipeline. This individual will be responsible for mapping the process, developing guidelines, and leading a team of...

  • RSS Customer Service Team Leader

    1 month ago

    Chennai, India Rotork Full time

    Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product...

  • RSS Customer Service Team Leader

    3 weeks ago

    Chennai, India Rotork Full time

    Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product...

  • RSS Customer Service Team Leader

    3 weeks ago

    Chennai, India Rotork Full time

    Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product...

  • RSS Customer Service Team Leader

    1 month ago

    Chennai, India Rotork Full time

    Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product...

  • Service Coordinator, RSS India

    1 week ago

    Chennai, Tamil Nadu, India Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India...

  • Service Coordinator, RSS India

    4 weeks ago

    Chennai, India Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India...

  • Service Coordinator, RSS India

    4 weeks ago

    Chennai, India Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India...

  • Service Coordinator, RSS India

    4 weeks ago

    chennai, India Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations. Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India...

  • Service Coordinator, RSS India

    3 weeks ago

    Chennai, India Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India...

  • Service Coordinator, RSS India

    3 weeks ago

    Chennai, India Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations.Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India...

  • Service Coordinator, RSS India

    3 weeks ago

    Chennai, India Rotork Full time

    Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.Our purpose is Keeping the World Flowing for Future Generations. Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India...

  • Service Coordinator, RSS India

    4 weeks ago

    Chennai, India Rotork Full time

    Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India and support both the Service and Sector Sales teams in organizing warranty spares through coordination with the Operations team and other product factories outside Rotork India. Tracking NCR approvals, MTMS / ERP handling of warranty spares, ...

  • Service Coordinator, RSS India

    3 weeks ago

    chennai, India Rotork Full time

    Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India and support both the Service and Sector Sales teams in organizing warranty spares through coordination with the Operations team and other product factories outside Rotork India. Tracking NCR approvals, MTMS / ERP handling of warranty spares, ...

  • Service Coordinator, RSS India

    4 weeks ago

    chennai, India Rotork Full time

    Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India and support both the Service and Sector Sales teams in organizing warranty spares through coordination with the Operations team and other product factories outside Rotork India. Tracking NCR approvals, MTMS / ERP handling of warranty spares, ...

  • Service Coordinator, RSS India

    1 week ago

    Chennai, Tamil Nadu, India Rotork Full time

    Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India and support both the Service and Sector Sales teams in organizing warranty spares through coordination with the Operations team and other product factories outside Rotork India. Tracking NCR approvals, MTMS / ERP handling of warranty spares,...

  • Service Coordinator, RSS India

    3 weeks ago

    Chennai, India Rotork Full time

    Job DescriptionThe service coordinator has to do all administrative work in the Service department of Rotork India and support both the Service and Sector Sales teams in organizing warranty spares through coordination with the Operations team and other product factories outside Rotork India. Tracking NCR approvals, MTMS / ERP handling of warranty spares, ...