Senior Manager

4 weeks ago

Kottayam, Kerala, India Razorpay Full time

The Role - Razorpay Engage is looking for a dynamic and results-driven Enterprise Sales Manager to accelerate the adoption and success of bank offers within our enterprise merchant network. In this role, you will be responsible for both, Driving Adoption ("Hunting") & Ensuring Retention & Growth ("Farming") – Strengthening relationships with existing merchants, optimizing their campaigns, and driving long-term success.You will play a critical role in and merchant satisfaction, leveraging Razorpay Engage's powerful ecosystem to deliver impactful marketing and loyalty solutions that enhance customer engagement and business outcomes.

What You Will Do

  1. Merchant Engagement & Adoption (Hunting)
  • Identify enterprise merchants within the Razorpay ecosystem who are not currently utilizing bank offers but could benefit from them

2.Account Management & Retention (Farming)

  • Build and maintain strong, long-term relationships with existing enterprise merchants who are already running bank offers.
  • Understand their business goals, challenges, and requirements related to bank offer performance.

3. Bank Offer Pipeline Optimization

  • Collaborate with the banking alliance sales team to identify and secure attractive bank offers for merchants.

What You Will Need

  1. Master's degree in business, marketing, or a related field.
  2. At least 5-10 years of relevant experience in enterprise sales, business development, or account management, preferably in the fintech, payments, e-commerce, or banking industries.
  3. Proven track record of meeting or exceeding targets related to product adoption, customer retention, or revenue growth within existing accounts.
  4. Strong understanding of the payments landscape, including bank offers, credit cards, and other payment methods.
  5. Excellent communication, presentation, and negotiation skills.
  6. Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  7. Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable recommendations.
  8. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  9. Experience with CRM software (e.g., Salesforce) is a plus.

Please Note - We are seeking an immediate joiner. Interested candidates can share their resumes to nidhi.chawda@razorpay.com with their current CTC, ECTC, NP and preferred location.

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