Director - IT Operations
2 months ago
Job Role :
- Lead a team of network engineers and manages corporate projects and problem resolution requiring the participation of multiple specialized teams
- Researches, Implements, and maintains information technologies to increase LAN/WAN and Cloud bas ed operational efficiencies and secure enterprise network.
- Designs, implements, and maintains highly available and fault tolerant network routing/switching/security infrastructure for the enterprise with minimal supervision.
- Infrastructure technologies include, but are not limited to: Client based SSL VPN, Site-to-Site IPSec VPN, DNS, DHCP, VoIP, SIP, H.323 video collaboration, firewall technologies, network load balancing technologies, network monitoring technologies, 802.11b/g/n wireless networks, and 802.3 based Ethernet networks.
- Assist to support day-to-day operations escalation and on-going network projects include hands-on activities
- HLD & LLD documents design and writing
- Lead site level network projects working closely with site IT managers
- Install, configure, analyze, and upgrade network equipment (including routers, switches, Data Center and SD-WAN equipment)
- Perform preventative maintenance for the network in global environment
- Provide troubleshooting expertise for network problems including performance analysis, WAN/LAN / Security vulnerabilities and equipment malfunctions
- Utilize network monitoring tools to diagnose faults and to analyze performance.
- Work with infrastructure, cloud and application teams to design network solutions to meet the needs for different projects
- Provide physical network support if required by traveling to various local offices
- Interfaces with clients, vendors, and other teams on multi-faceted projects involving voice and data requirements in support of enterprise technologies
- Manages assigned global network projects and meets deadlines
- Leads large projects and assigns tasks to supporting Network Engineers and other technical teams
- Independently develop reference materials (network diagrams, installation documentation, etc.) for supported network technologies to be used for both online and in-person training of other technical.
- Serves as both a professional and technical mentor to other Network Engineers
- Proactively identifies areas of improvement (process or technical) and develops plans for associated changes required.
Your experience and qualifications :
- Bachelor's degree in a Computer Sciences or equivalent is required.
- 15 years of Technical Network delivery experience of Enterprise Corporate level platforms and projects in global companies
- 15 years' experience in computer electronics and/or telecommunications
- Licensure, certification, and/or registration: Cisco CCNA, Cisco CCNP, Cisco CCDP Checkpoint CCSE CWNP CWSP CWNP CWAP ISC2 SSCP Avaya ACS.
- Experience with Aruba wireless
- Previous experience in delivering large platforms on a public cloud (Azure/AWS/GCP)
- Established relationship with key public cloud vendors.
- Previous experience leading large IT teams globally.
- Experience in working in a matrix managed organization.
- Strong pharma related IT compliance and risk management experience
- Excellent relationship-building skills, communication skills and team-based project experience.
- Excellent Eng lish written and verbal communication skills at a senior level both internally and externally.
- Able to engage and mange up, down and across the IT and business without formal authority.
- Able to handle crisis situations, develop and execute a response plan.
- Strong IT vendor management skills.
- Innovative and passionate about public cloud technologies
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