Director - IT Operations

1 month ago

Bengaluru, India TopGear Consultants Pvt Ltd Full time

Job Role :

- Lead a team of network engineers and manages corporate projects and problem resolution requiring the participation of multiple specialized teams

- Researches, Implements, and maintains information technologies to increase LAN/WAN and Cloud bas ed operational efficiencies and secure enterprise network.

- Designs, implements, and maintains highly available and fault tolerant network routing/switching/security infrastructure for the enterprise with minimal supervision.

- Infrastructure technologies include, but are not limited to: Client based SSL VPN, Site-to-Site IPSec VPN, DNS, DHCP, VoIP, SIP, H.323 video collaboration, firewall technologies, network load balancing technologies, network monitoring technologies, 802.11b/g/n wireless networks, and 802.3 based Ethernet networks.

- Assist to support day-to-day operations escalation and on-going network projects include hands-on activities

- HLD & LLD documents design and writing

- Lead site level network projects working closely with site IT managers

- Install, configure, analyze, and upgrade network equipment (including routers, switches, Data Center and SD-WAN equipment)

- Perform preventative maintenance for the network in global environment

- Provide troubleshooting expertise for network problems including performance analysis, WAN/LAN / Security vulnerabilities and equipment malfunctions

- Utilize network monitoring tools to diagnose faults and to analyze performance.

- Work with infrastructure, cloud and application teams to design network solutions to meet the needs for different projects

- Provide physical network support if required by traveling to various local offices

- Interfaces with clients, vendors, and other teams on multi-faceted projects involving voice and data requirements in support of enterprise technologies

- Manages assigned global network projects and meets deadlines

- Leads large projects and assigns tasks to supporting Network Engineers and other technical teams

- Independently develop reference materials (network diagrams, installation documentation, etc.) for supported network technologies to be used for both online and in-person training of other technical.

- Serves as both a professional and technical mentor to other Network Engineers

- Proactively identifies areas of improvement (process or technical) and develops plans for associated changes required.

Your experience and qualifications :

- Bachelor's degree in a Computer Sciences or equivalent is required.

- 15 years of Technical Network delivery experience of Enterprise Corporate level platforms and projects in global companies

- 15 years' experience in computer electronics and/or telecommunications

- Licensure, certification, and/or registration: Cisco CCNA, Cisco CCNP, Cisco CCDP Checkpoint CCSE CWNP CWSP CWNP CWAP ISC2 SSCP Avaya ACS.

- Experience with Aruba wireless

- Previous experience in delivering large platforms on a public cloud (Azure/AWS/GCP)

- Established relationship with key public cloud vendors.

- Previous experience leading large IT teams globally.

- Experience in working in a matrix managed organization.

- Strong pharma related IT compliance and risk management experience

- Excellent relationship-building skills, communication skills and team-based project experience.

- Excellent Eng lish written and verbal communication skills at a senior level both internally and externally.

- Able to engage and mange up, down and across the IT and business without formal authority.

- Able to handle crisis situations, develop and execute a response plan.

- Strong IT vendor management skills.

- Innovative and passionate about public cloud technologies

(ref:hirist.tech)

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