Transition Manager

4 weeks ago

Chennai, India INTEGRATED PERSONNEL SERVICES LIMITED Full time

Role Summary

- Understand the customer process & success fully Transition the same to the outsourced.

- Clearly define a project's objectives, scope & deliverables.

- Estimate and plan personnel, equipment and financial resources.

- Develop meaningful and workable project plans.

- Handle conflict and change management effectively.

- Identify, communicate and manage the risks associated with the project.

- Regularly and professionally report project activities, deliverables and milestones to management.

- Manage transition cost.

- Have to maintain day to day working relationship with all support functions, stakeholders and leadership team.


Job Description


Knowledge &Skills


- Knowledge of BPS Industry and Practices (Must Have).

- Project Management Tools & Techniques, PMP,Prince II (Preferred).

- Knowledge and application experience of BPO Transition frameworks (Must Have).

- Exposure to business process Quality Management framework, ex.

- Agile, Six Sigma or LEAN (Preferred).

- Proficiency in MS office tools like Project, Excel, Visio, PowerPoint & Word (Must Have).

- In-depth knowledge of technology solutions related to BPS solutions around imaging and workflow (Preferred).

- Good written and verbal communication skills (Must Have).

- Willingness to work in flexible shifts and more often in Night shifts to interact with Client teams based in global locations.

(Must Have):

- Possesses Passport (Must Have) & US/UK/Schengen VISA (Preferred) as job involves extensive travel and extended stay away from home Ownership

- Creates an effective project team with appropriate team composition.

- Ensures required resources are arranged for transition-related training delivery.

- Escalation Management-Interacts with stakeholders in infrastructure services, administration, etc to ensure appropriate connectivity and software installation, hardware and such other resources / logistics.

- Monitors through effective dashboards the overall functioning of processes, identifies improvement areas and implementing adequate measures to maximize customer satisfaction levels during the transition phase.

- Monitors Voice of Customer as captured during transition phases.

- Ensure business operational design are reviewed and appropriate measurement systems are put in place to capture operational metrics.

- Serves as the point of escalation for customers in transition-related matters (related to methodology validation, transition milestones, staffing, training, etc.

- Ensure the process through transition, piloting and finally handing over to service delivery.
(ref:iimjobs.com)

  • Transition Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Guidehouse Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Transition ManagerWhat you will do:Proven experience in managing complex transitions or transformations.Strong project management and stakeholder engagement skills.Excellent communication, presentation, and negotiation abilities.Ability to work in matrixed and multicultural environments.Knowledge of ITIL, PMP, or transition frameworks is an advantage.What...

  • Transition Manager

    4 days ago

    Chennai, Tamil Nadu, India Enrich And Enlight Business Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesUnderstand the customer process & success fully Transition the same to the outsourcedClearly define a project's objectives, scope & deliverablesEstimate and plan personnel, equipment and financial resourcesDevelop meaningful and workable project plansHandle conflict and change management effectivelyIdentify, communicate and manage the...

  • Payroll-transition manager

    3 weeks ago

    Chennai, India Integrated Personnel Services Limited Full time

    Role Summary- Understand the customer process & success fully Transition the same to the outsourced- Clearly define a project's objectives, scope & deliverables- Estimate and plan personnel, equipment and financial resources- Develop meaningful and workable project plans- Handle conflict and change management effectively- Identify, communicate and manage the...

  • Manager – Transition Governance

    1 week ago

    Chennai, Tamil Nadu, India BNP Paribas Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position PurposeProvide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.The role is responsible for supporting the Head of Transition Governance in implementing the Transition methodology across India Services.ResponsibilitiesDirect Responsibilities Support the Head...

  • Payroll-transition manager

    3 weeks ago

    Chennai, India Integrated Personnel Services Limited Full time

    Role Summary Understand the customer process & success fully Transition the same to the outsourced Clearly define a project's objectives, scope & deliverables Estimate and plan personnel, equipment and financial resources Develop meaningful and workable project plans Handle conflict and change management effectively Identify, communicate and manage the risks...

  • Payroll-Transition Manager

    4 weeks ago

    Chennai, India Integrated Personnel Services Limited Full time

    Role Summary Understand the customer process & success fully Transition the same to the outsourced Clearly define a project's objectives, scope & deliverables Estimate and plan personnel, equipment and financial resources Develop meaningful and workable project plans Handle conflict and change management effectively Identify, communicate and manage the...

  • Transition Manager/Senior Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Golden Opportunities Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Roles and Responsibilities :Candidates with Minimum 10+years of experience & Transition Manager exp in SCM , Finance & any domain (minimum 5-7 yrs of transition exp)Understand the customer process & success fully Transition the same to the outsourcedClearly define a project's objectives, scope & deliverablesEstimate and plan personnel, equipment and...

  • Transition Manager

    6 days ago

    GH Office: Chennai, India (TRIL) Guidehouse Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Senior Manager Transition Job Family:EBO Accounts Receivable (India) Travel Required:None Clearance Required:None Transition Manager What you will do:Proven experience in managing complex transitions or transformations. Strong project management and stakeholder engagement skills. Excellent communication, presentation, and negotiation...

  • Senior Manager Transition

    2 weeks ago

    Chennai, Tamil Nadu, India Guidehouse Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Family:EBO Accounts Receivable (India)Travel Required:NoneClearance Required:NoneTransition ManagerWhat you will do:Proven experience in managing complex transitions or transformations.Strong project management and stakeholder engagement skills.Excellent communication, presentation, and negotiation abilities.Ability to work in matrixed and multicultural...

  • Senior Manager Transition

    3 weeks ago

    Chennai, India Guidehouse Full time

    Job Description Job Family EBO Accounts Receivable (India) Travel Required None Clearance Required None Transition Manager What You Will Do - Proven experience in managing complex transitions or transformations. - Strong project management and stakeholder engagement skills. - Excellent communication, presentation, and negotiation abilities. -...