Customer Experience Associate
4 days ago
Job DescriptionJob Role: Customer Success Executive Location: Whitefield, Bengaluru, Karnataka (On-site) Working Days: 5 Days (Rotational Shift) Compensation: ₹5,00,000 – ₹7,00,000 per annum(Depends on experience) (Compensation includes PF, PGDM monthly fees of ₹6,666, and 10% variable of total pay)Eligibility CriteriaThis role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and written English communication skills. Pursuing a PGDM along with this job is mandatory and non-negotiable.Why join us?In the past year, our team has undergone significant expansion, doubling in size and achieving a remarkable tenfold increase in numbers. Joining us means stepping into an environment where you can engage with CXOs who are shaping the next Google or Facebook, becoming their trusted advisor.About the role:Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for customer success champions who can help us deliver the best ever experience to our users.We’re looking for outstanding Customer Success Executives, who have consistently delivered high customer satisfaction, and thrive in taking full ownership of delivering delight to our customers. You should understand the importance of customer success and take pride in going over and beyond to help the customers. You should put your customer first and should be passionate about helping people. You should have an ability to think on your feet to come up with creative solutions for customer issues.We don’t pretend that it’ll be easy - joining a company and embarking on the scale-up phase is an amazing challenge, pushing well beyond the boundaries of natural growth cycles. You’ll move quicker than feels comfortable, and be brilliant at continually re-prioritizing what must get done to keep Plum growing month over month at the pace of the fastest growing SaaS companies in history.Your charter would include:Help employees and employers use their health insurance and health benefits in the most seamless way possible Develop a deep level of understanding and knowledge of the entire product, systems and processes Address queries regarding the product and service in a timely and accurate way via phone, email or chat Develop and implement processes on support Meet response time for queries in support Coordinate with insurance partners for resolution/clarifications if needed Interact with internal and external teams to ensure quick resolution of customer issues Drive 100% customer retention by delivering extraordinary experienceThe ideal candidate: Great command of English (both oral and written) Comfortable using modern tools like Intercom, Slack, Freshworks, Google Suite and HubspotPlease feel free to share your resume at purvi@skillveda.ai
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Associate - Customer Experience
4 days ago
New Delhi, India The Souled Store Full timeAbout Us: The Souled Store is one of India’s fastest-growing youth-focused lifestyle brands. Founded in 2013 as a homegrown Indian brand, we have become one of the largest online merchandising platforms, partnering with global licenses such as Disney, Warner Bros., WWE, IPL, and Viacom18. Our offerings extend beyond themed designs like superheroes, movies,...
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Customer experience
4 weeks ago
New Delhi, India Mama And Peaches Full timeAbout Mama & Peaches Mama & Peaches is a baby and kids lifestyle brand bringing conscious comfort and joyful design to modern parenting. We’re building a brand that connects deeply with young parents - one thoughtful product and conversation at a time. We’re now looking for a Customer Experience & Sales Associate who’s not just a support executive,...
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Associate - Customer Experience
2 weeks ago
New Delhi, India Chqme Full timeAbout UsChQme Commerce Private Limited is a next-generation platform with the vision “See It. Try It. Own It.” We redefine the shopping experience by combining transparency, convenience, and innovation.Our platform enables customers to explore, evaluate, and acquire products with complete confidence. By partnering with trusted brands and leveraging...
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Customer Experience Associate
5 days ago
Delhi, Delhi, India Osmind Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAbout UsOsmind is a technology, services, and data company focused exclusively on psychiatry. Mental health disorders are one of the leading causes of death worldwide and are tied to shortening lifespans. Yet, we have cause for hope: there have been developments in new psychiatric medications since the first FDA approval in 1954, such as new treatments like...
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Customer Service Associate
15 hours ago
New Delhi, India Vested Finance Full timeCompany Description Vested Finance makes alternative investments easy by helping individuals diversify into US stocks, global funds, private markets, and more. With Vested Finance's platform, customers can access a variety of investment opportunities and build their portfolios.Role Description This is a full-time work-from-office role for a Customer Service...
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Associate - Customs Litigation
2 weeks ago
New Delhi, India Lakshmikumaran & Sridharan Full time**Job Details**: *** **Job Title**: Associate - Customs Litigation - New Delhi **Experience Required**: 0.00 to 1.00 years **Job Description**: - ASSOCIATE - CUSTOMS LITIGATION - NEW DELHI - Essentials: - Qualification: LLB from a premier Law School with a strong academic track record. - Prior experience in would be preferred in these areas : Customs,...
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Customer Support Associate
7 days ago
New Delhi, India WATI.io Full timeWATI is an early-stage, venture-backed SaaS platform that is defining how companies communicate with their customers. Through our customer engagement software, built on top of WhatsApp’s Business API, businesses can easily engage with their customers in-real time - at scale! We are hiring for a **Customer Support Associate** to assist our customers solve...
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Customer Success Associate
2 days ago
New Delhi, India PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year
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Customer Success Associate
3 days ago
New Delhi, India PinnacleU Full timePosition: Customer Success Associate Location: Nehru Place, New Delhi ️ Working Days: Monday to Friday ⏰ Work Timings: 9:00 AM – 6:00 PM Salary: Up to ₹5 LPA Experience Required: 0.5+ year
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Customer Support Associate
2 days ago
New Delhi, India Skill Veda Full timeJob Description: Job Role: Customer Support Associate Shifts: 6 Days a week and rotational shifts with night shift Compensation: ₹4.5LPA – ₹5.5LPA (Depends on experience) (Compensation includes PF and PGDM monthly fees of ₹6,666)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and...
