Regional Service Manager
3 weeks ago
Job Overview Handle service-related activities in the region. Each organization shall establish the appropriate authority, and interrelation of all personnel who manage, perform, and assess work affecting quality, and provide the independence and authority necessary to perform these tasks.Job Responsibilities and Essential Duties: Communicate with Team Members on daily basis regarding their requirements. Discussion on Service calls with FSE/SP on case-to-case basis Monitoring Coordination with logistic Team for Spare Part Movement Coordination with back-office Team for fulfilling FSE / SP's requirement. Discussion with SD, ZSH & PTS on critical Issues (on case-to-case basis) Contract & Payment follow up with FSE, SP & Customers To Attend Negotiation Meeting with customer Customer visit within region to address customer Queries & Contract /Spare Parts Negotiation To Arrange FSE / SP with sales Team for presale discussion /Site Inspection To Arrange FSE / SP for Project work as & when required To Arrange FSE /SP to warehouse for removing spare parts from demo unit to fulfill customer's urgency (in case spare parts is not available in stock) / to replace parts in ship hold Equipment. Printouts and copies of this document must be checked for validity and correctness before use Template SSU-SOP-01007-C rev1 FSEs Expense & Attendance Approval Forwarding Sales Lead to the sales Team Surprise visit on Field to check whether FSEs are using appropriate Safety gears while working on Equipment. FSE/SP Review on following Parameter on Monthly basis: 1) Contract Penetration 2) Outstanding Collection 3) PM Completion Status 4) FSCA Completion Status 5) Recertification Status 6) Tools Calibration Status 7) Consumable Promotion 8) Customer Feedback Collection Status 9) Returnable Warehouse Clearance 10) Credit Note Status 11) Service Call Logging 12) Correct Logging of Working / Admin hrs in Oxando 13) Availability of safety gears with FSE Build Quality into all aspects of their work by maintaining compliance to all quality requirements.Minimum Requirements Graduate with relevant technical background Preferred diploma or Degree in any engineering stream Minimum 7 years of work experience on medical equipment Knowledge of MS OfficeRequired Knowledge, Skills, and Abilities Customer relationship management Interpersonal skills Ready for travel in the region Ability to motivate and influence people. Strong impact and presence Supervision/Management of Others Managing the team
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Regional Service Manager
7 days ago
New Delhi, India Whatjobs IN C2 Full timePrimary purpose of the role The Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
New Delhi, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the role The Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
New Delhi, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the roleThe Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
Delhi, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the roleThe Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
Delhi, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the roleThe Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
Delhi, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the role The Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
Delhi, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the role The Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
Delhi, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the roleThe Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Service Manager
2 weeks ago
Delhi, India, India Metal Power Analytical Pvt. Ltd. Full timePrimary purpose of the role The Regional Service Manager in a Service Department is responsible for overseeing and managing the service operations within a specific region. This role focuses on ensuring that all service activities are efficiently executed to meet customer needs while also driving the achievement of regional revenue targets. The Regional...
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Regional Manager
2 weeks ago
New Delhi, India VFRYT Full timeJob DescriptionRole Description:This is a full-time, on-site role for a Regional Manager, based in Chennai. The Regional Manager will oversee daily operations, manage staff, develop strategic plans, and ensure customer satisfaction within their region.Client Coordination:- Act as a point of contact for regional clients - Ensure SLA adherence and high service...
