Operations Manager

3 weeks ago

Hyderabad, Telangana, India MNR University Full time

Job Title: School Operations Manager

Location: Sharjah, United Arab Emirates

Reports to: CEO / School Principal

Position Type: Full-Time

Job Summary:

The School Operations Manager is responsible for managing all non-academic functions of the school to ensure a safe, efficient, and thriving environment for students, staff, and parents. This includes oversight of operations, health & safety, facilities, support staff, procurement, compliance with Sharjah Private Education Authority (SPEA) and other authorities, as well as support in promoting the school and facilitating its long-term development.

Key Responsibilities:

1. Facilities & Infrastructure:

  • Oversee maintenance and improvement of school buildings, grounds, and utilities.
  • Ensure cleanliness, security, and maintenance schedules are maintained efficiently.
  • Liaise with contractors for construction, refurbishment, and renovation projects.

2. Health & Safety:

  • Ensure compliance with Sharjah Civil Defense, SPEA, and national health and safety standards.
  • Conduct regular safety inspections, risk assessments, and emergency drills.
  • Maintain health and safety documentation and coordinate staff training.
  • Lead emergency preparedness and manage crisis response procedures.

3. School Operations & Administration:

  • Supervise day-to-day administrative functions, including reception, canteen, uniforms, and supplies.
  • Manage school support staff and ensure smooth daily functioning of services.
  • Streamline operational processes and maintain administrative accuracy.

4. Regulatory Compliance:

  • Ensure school operations align with SPEA, Municipality, and Civil Defense requirements.
  • Manage documentation, renewals, and inspections with relevant authorities.
  • Stay current with regulatory changes and update school practices accordingly.

5. Finance & Procurement:

  • Assist with the creation and management of the operational budget.
  • Manage procurement of goods and services, ensuring value for money and transparency.
  • Oversee vendor selection, contract negotiations, and service delivery standards.

6. Transport Management:

  • Oversee school transportation services, ensuring safety, timeliness, and compliance.
  • Coordinate routes, drivers, and communication with parents.

8. School Event & Facility Support:

  • Coordinate logistics for internal and external school events and functions.
  • Manage venue setup, resources, and support staffing.

9. School Promotion & Development:

  • Collaborate with the leadership team on strategic planning and long-term school development initiatives.
  • Support infrastructure enhancements aligned with enrollment growth and academic goals.
  • Assist in showcasing the school's operational excellence during inspections, tours, and parent visits.
  • Work with marketing/admissions teams to ensure operational readiness for events like open days, exhibitions, and community outreach.
  • Propose improvements in physical environment and services to enhance student and parent experience.
  • Contribute to sustainability initiatives, digital transformation, and innovation in school operations.

Qualifications & Experience:

  • Bachelor's degree in Business Administration, Operations Management, or related field (Master's preferred).
  • Minimum 5 years of experience in school operations or facilities management in the UAE (experience in Sharjah is an advantage).
  • In-depth understanding of SPEA, Sharjah Municipality, Civil Defense, and UAE labor laws.
  • Fluent in English; Arabic is a plus.
  • Strong IT skills, including MS Office and ERP/school management platforms.

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