Senior System Support Specialist
2 months ago
Job Description :
Key Responsibilities :
Service Management :
- Manage and maintain SharePoint Online, OneDrive, Microservices, and Power Platform services. Provide 2nd/3rd level support for service-related issues.
- Ensure adherence to established SLAs and deliver quality support globally.
- Resolve business-critical incidents promptly, implementing both interim and permanent solutions.
- Timely resolution of tickets, meeting TRT goals, and conducting root cause analysis for recurring incidents.
- Identify opportunities for service improvement and implement effective solutions.
Technical Expertise :
- Deep understanding of SharePoint Online, OneDrive, Power Platform (Power Apps, Power Automate), and Microservices.
- Strong PowerShell scripting skills for automation and troubleshooting.
- Advanced troubleshooting and problem-solving abilities.
- Ability to work independently and prioritize tasks effectively.
- Excellent communication and collaboration skills, both verbal and written.
Collaboration and Innovation :
- Collaborate with the Service Design and Roadmap team to design, evaluate, test, and deploy new technologies.
- Work closely with cross-functional teams to ensure seamless service delivery.
- Stay up-to-date with industry trends and emerging technologies.
Qualifications and Skills :
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in SharePoint Online, OneDrive, Power Platform, and Microservices administration and support.
- Strong PowerShell scripting skills.
- Advanced troubleshooting and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Fluency in English, both written and spoken.
Benefits :
- Hybrid work arrangements
- Competitive salary and benefits package Annual leave and public holidays
- Comprehensive medical insurance coverage
- In-house training and certification opportunities
(ref:hirist.tech)-
Senior IT Support Expert
6 days ago
Indore, Madhya Pradesh, India Covenant Consultants Full timeJob OverviewCovenant Consultants is seeking a highly skilled Senior System Support Specialist to join our team. This role involves providing exceptional support for our cloud services, ensuring seamless delivery and resolving complex technical issues.
-
Senior Field Process Systems Specialist
1 week ago
Indore, Madhya Pradesh, India Sepam Full timeJob Title: Senior Field Process Systems SpecialistLocation: IndoreCompany OverviewSepam, a renowned global engineering and project management firm established in 1976, has evolved into a world-class provider of solutions and services to various sectors worldwide. Our expertise spans the heavy industrial and Oil & Gas sectors, with a strong presence in the...
-
Application Technical Support Specialist
2 months ago
Indore, Madhya Pradesh, India SMARTWORK IT SERVICES Full timeJob Title : Application Tech Support SpecialistLocation : Not SpecifiedContract Duration : 6+ Months.Experience : 8+ Years Required.Summary :As an Application Tech Support Specialist, you will serve as the primary interface between clients and systems/applications, ensuring efficient and effective issue resolution.This role emphasizes exceptional...
-
Senior Technical Solutions Specialist
3 weeks ago
Indore, Madhya Pradesh, India Robro Systems Private Limited Full timeJob Title: Senior Technical Solutions SpecialistWe are seeking a highly skilled and motivated Senior Technical Solutions Specialist to join our dynamic team at Robro Systems Private Limited.About the Role:This is an exciting opportunity for an experienced technical professional to provide top-tier support to our clients, drive customer satisfaction, and...
-
Senior Quality Assurance Specialist
6 days ago
Indore, Madhya Pradesh, India SavvyR Solutions Private Limited Full timeJob Summary: Senior Quality Assurance Specialist Wanted for SavvyR Solutions Private Limited. As a Senior Quality Assurance Specialist, you will be responsible for creating robust automation frameworks, integrating automation tests into CI/CD pipelines, and collaborating with cross-functional teams to define test strategies. If you have 4-6 years of...
-
Senior Business Development Specialist
1 month ago
Indore, Madhya Pradesh, India PASKOLA VALUE Full timePASKOLA VALUE is seeking a highly skilled and motivated Senior Business Development Specialist to join our team.As a Sales Executive, you will be responsible for creating and closing new opportunities by using a consultative approach to selling.Key Responsibilities:Meet and exceed sales targetsSuccessfully create business from new and existing customer...
-
Senior Customer Support Specialist
4 weeks ago
Indore, Madhya Pradesh, India Kyari Full timeAbout KyariWe are a pioneering home decor start-up that has revolutionized the industry with our innovative self-watering planters. Our mission is to deliver top-notch products that combine style and function seamlessly, making home decor both beautiful and hassle-free.Our journey began two years ago when we launched our game-changing self-watering planters...
-
IT Support Specialist
7 months ago
Indore, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Customer Support Specialist
3 weeks ago
Indore, Madhya Pradesh, India Altruist Technology Pvt Ltd Full timeWe are seeking a talented Customer Support Specialist to join our team at Altruist Technology Pvt. Ltd.Key Responsibilities:To provide exceptional customer service via phone and other communication channels.To resolve customer queries and concerns in a timely and professional manner.About the Role:This is an exciting opportunity for individuals who enjoy...
-
IT Infrastructure Support Specialist
3 weeks ago
Indore, Madhya Pradesh, India DigiValet Full timeJob DescriptionWe are seeking a highly skilled IT professional to join our team as an IT Infrastructure Support Specialist. This is an exciting opportunity for a self-motivated individual to contribute to the growth and success of DigiValet.About the Role:Provide day-to-day operational support for server, storage or network infrastructures, ensuring minimal...
-
Executive Support Specialist
4 weeks ago
Indore, Madhya Pradesh, India Supersourcing Full timeRole OverviewWe're looking for a highly organized and adaptable Executive Support Specialist to work closely with our Founders, helping them optimize their time and productivity.About the RoleSchedule meetings, manage calendars, and coordinate tasks to ensure seamless execution of projects.Provide exceptional support to our leadership team, ensuring timely...
-
Senior Web Development Specialist
3 weeks ago
Indore, Madhya Pradesh, India IzEqual2 Tech Full timeCompany OverviewIzEqual2 Tech is a global IT solutions provider with a proven track record in delivering consulting, technology, and outsourcing services. We specialize in offshore web design and development, offering a full range of web services from simple web pages to complex solutions.Job Title: Senior Web Development SpecialistWe are seeking an...
-
Project Support Specialist
4 weeks ago
Indore, Madhya Pradesh, India Altis Industries Private Limited Full timeProject Support SpecialistWe are seeking a detail-oriented and organized Project Support Specialist to join our team at Altis Industries Private Limited. The successful candidate will be responsible for coordinating various projects, maintaining records, and ensuring timely completion of tasks.Key Responsibilities:Coordinate project activities, including...
-
Technical support specialist
2 weeks ago
Indore, India Walkover Full timeAbout the Company - We are looking for a Senior Support Executive to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers with our services. Senior Support Executive responsibilities include handling technical support associates and being familiar with using remote desktop...
-
Senior Software Engineering Specialist
6 days ago
Indore, Madhya Pradesh, India LTIMindtree Full time**Job Title:** Senior Software Engineering Specialist**Location:** India**Job Description:We are seeking an experienced Senior Software Engineering Specialist to lead the development of MS Power Platform solutions for our PAN India operations. The ideal candidate will have a minimum of 6-12 years of overall experience in software engineering, including a...
-
HR Support Specialist
1 month ago
Indore, Madhya Pradesh, India Aims Job Hubs Full timeCompany OverviewAims Job Hubs is a leading job hub dedicated to connecting job seekers with top employers. We strive to provide exceptional service and support to our candidates and clients alike.SalaryThe estimated annual salary for this role is $45,000-$60,000, depending on experience and qualifications.Job DescriptionAs an HR Support Specialist at Aims...
-
Senior Technical Operations Specialist
4 weeks ago
Indore, Madhya Pradesh, India Par Formulations Full timeAbout Par FormulationsWe are a dynamic company dedicated to delivering exceptional results in the pharmaceutical industry.Job Title: Senior Technical Operations Specialist Estimated Salary: $80,000 - $110,000 per annum Company Overview:At Par Formulations, we strive for excellence in every aspect of our operations. Our team is comprised of skilled...
-
Senior IT Resolution Specialist
3 weeks ago
Indore, Madhya Pradesh, India TaskUs Full timeAbout Us: TaskUs is a rapidly growing company dedicated to providing top-notch customer service solutions.Estimated Salary Range: $65,000 - $85,000 per yearJob Description:Job Title: Senior IT Resolution SpecialistWe are seeking an experienced Senior IT Resolution Specialist to join our team. The ideal candidate will have a proven track record of resolving...
-
Technical Support Specialist
2 weeks ago
Indore, India Walkover Full timeAbout the Company - We are looking for a Senior Support Executive to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers with our services. Senior Support Executive responsibilities include handling technical support associates and being familiar with using remote desktop...
-
Technical Support Specialist
2 weeks ago
Indore, India Walkover Full timeAbout the Company - We are looking for a Senior Support Executive to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers with our services. Senior Support Executive responsibilities include handling technical support associates and being familiar with using remote desktop...