Application Technical Support Specialist
2 weeks ago
Location : Not Specified
Contract Duration : 6+ Months.
Experience : 8+ Years Required.
Summary :
As an Application Tech Support Specialist, you will serve as the primary interface between clients and systems/applications, ensuring efficient and effective issue resolution.
This role emphasizes exceptional communication skills and deep product knowledge to accurately identify client issues and design resolutions, ensuring uninterrupted system performance.
Roles & Responsibilities :
- Serve as the interface between clients and systems/applications, providing timely and efficient support.
- Accurately define client issues, interpret them effectively, and design solutions based on extensive product knowledge.
- Ensure high-quality service delivery and maintain world-class system performance.
- Collaborate with cross-functional teams, utilizing expertise in incident management and Service Integration and Management (SIAM) for seamless service.
- Stay current with advancements in infrastructure service management and cloud technologies, adopting innovative approaches for sustained competitive advantage.
Must-Have Skills :
- Professional & Technical Skills : Incident Management Expertise - Strong command of incident management processes, procedures, and best practices.
Good-to-Have Skills :
- Service Integration and Management (SIAM) - Knowledge of SIAM practices for integrated service management.
- Infrastructure Service Management - Experience with infrastructure service management for enhanced support.
About Us :
This position is being recruited by Smartwork IT Services, a leading recruitment and product-based company specializing in innovative staffing solutions and developing cutting-edge products.
We are committed to empowering organizations with exceptional value through our comprehensive solutions and top-tier talent.
We are hiring for a client who requires an experienced Incident Management professional to enhance their support and service operations.
-
Technical Support Specialist
2 weeks ago
Indore, Madhya Pradesh, India Snaphunt Full timeAbout the OpportunityWe are seeking a skilled Technical Support Specialist to join our team at Snaphunt. As a Technical Support Specialist, you will be responsible for resolving technical issues, escalating concerns to relevant parties, and maintaining high standards and procedures.Key ResponsibilitiesEvaluate and resolve technical issues in a timely...
-
Technical Support Specialist
4 weeks ago
Indore, Madhya Pradesh, India Alstom Full timeAt Alstom, we're looking for a skilled Technical Support Specialist to join our team. As a key member of our infrastructure maintenance team, you'll be responsible for providing technical support and fault finding expertise to ensure the reliability and availability of our fleet and network equipment.Main Responsibilities:Troubleshoot and diagnose technical...
-
Technical Application Specialist
5 days ago
Indore, Madhya Pradesh, India SMARTWORK IT SERVICES Full timeJob Title : Application Tech Support Practitioner Incident ManagementLocation : Available GloballyContract Duration : 6+ MonthsExperience : 8+ Years RequiredAs a skilled Technical Application Specialist, you will serve as the primary interface between clients and systems/applications, ensuring efficient and effective issue resolution.This role emphasizes...
-
IT Support Specialist
1 month ago
Indore, Madhya Pradesh, India TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands by leveraging a cloud-based infrastructure and a team of highly skilled professionals.What We OfferAt TaskUs, we prioritize our...
-
Technical Support Specialist for DigiValet
2 days ago
Indore, Madhya Pradesh, India DigiValet Full timeJob DescriptionDigiValet is seeking a highly skilled Technical Support Specialist to join our team. This role will be responsible for providing top-notch support to our clients, resolving technical issues efficiently, and working closely with various teams to ensure client satisfaction.Responsibilities:Monitor and analyze client-reported issues on various...
-
IT Technical Support Specialist
2 weeks ago
Indore, Madhya Pradesh, India TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help our clients represent, protect, and grow their brands. We leverage a cloud-based infrastructure to serve clients in the fastest-growing sectors, including social media, e-commerce,...
-
System IT Technical Specialist
2 weeks ago
Indore, Madhya Pradesh, India DigiValet Full time**Job Title:** System IT Technical SpecialistWe are seeking a capable and skilled IT professional to support our team at DigiValet. As a System IT Technical Specialist, you will play a crucial role in maintaining the efficiency and performance of our digital hospitality solutions.**Responsibilities:Provide day-to-day operational support for server, storage,...
-
Tech Support Specialist
3 days ago
Indore, Madhya Pradesh, India Robro Systems Private Limited Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at Robro Systems Private Limited.About the RoleThis is an excellent opportunity for individuals with strong technical aptitude and exceptional communication skills to provide top-tier support to clients. As a Tech Support Specialist, you will be responsible for delivering...
-
Tech Support Specialist
4 days ago
Indore, Madhya Pradesh, India Robro Systems Private Limited Full timeJob SummaryWe are seeking a skilled Tech Support Specialist to provide top-notch technical assistance and ensure exceptional customer satisfaction. As a key member of our team, you will be responsible for delivering high-quality support via various channels and driving client satisfaction.Key Responsibilities:Offer expert technical support to clients through...
-
Digital Marketing Specialist
3 weeks ago
Indore, Madhya Pradesh, India Oorja Technical Services Pvt. Ltd. Full timeJob Title: Digital Marketing SpecialistOorja Technical Services Pvt. Ltd. is seeking a highly skilled Digital Marketing Specialist to oversee the online marketing strategy for the organization. This role involves planning and executing digital marketing campaigns to increase brand awareness and drive business growth.Responsibilities:Develop and implement...
-
Technical Content Specialist
4 weeks ago
Indore, Madhya Pradesh, India Developer Bazaar Technologies Full timeJob Title: Technical Content SpecialistAt Developer Bazaar Technologies, we are seeking a skilled Technical Content Specialist to create engaging technical documentation for our mobile apps and websites.Key Responsibilities:Develop user manuals, API documentation, and product descriptions that meet the highest standards of quality and clarity.Collaborate...
-
Technical Content Specialist
3 weeks ago
Indore, Madhya Pradesh, India Developer Bazaar Technologies Full timeJob Title: Technical Content SpecialistAt Developer Bazaar Technologies, we are seeking a skilled Technical Content Specialist to create engaging technical documentation for our mobile apps and websites.Key Responsibilities:Develop user manuals, API documentation, and product descriptions that meet the highest standards of quality and clarity.Collaborate...
-
Software Technical Support Specialist
3 weeks ago
Indore, Madhya Pradesh, India DigiValet Full timeJob SummaryDigiValet is seeking a skilled Software Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for resolving client queries, recommending solutions, and guiding product users through features and functionalities.About the RoleThe successful candidate will have excellent communication and...
-
Salesforce CPQ Technical Specialist
2 weeks ago
Indore, Madhya Pradesh, India R3 Consultant Full timeRole OverviewR3 Consultant is seeking a skilled Salesforce CPQ Technical Specialist to join our team.Key ResponsibilitiesCustomize Salesforce configurations to meet client requirements.Develop and maintain efficient code for Salesforce applications.Design and implement technical solutions to resolve application issues.Collaborate with cross-functional teams...
-
Technical Content Specialist
2 weeks ago
Indore, Madhya Pradesh, India Zehntech Full timeWe are seeking a skilled Technical Content Specialist who can develop product manuals, how-to guides, and website help sections that distill technical information with ease and clarity. The ideal candidate has proven experience in a highly technical field, such as software development, computer science, or engineering. They have a keen eye for detail and can...
-
Technical Recruiter Specialist
2 weeks ago
Indore, Madhya Pradesh, India Alphanext Technology Solutions Full timeJob SummaryWe are seeking a skilled Technical Recruiter to join our team at Alphanext Technology Solutions. As a Recruitment Specialist, you will be responsible for sourcing, screening, and placing top technical talent for our clients.Key Responsibilities:Utilize various sourcing methods to identify and attract high-quality candidates, including job portals,...
-
Software Technical Support Specialist
4 weeks ago
Indore, Madhya Pradesh, India DigiValet Full timeJob SummaryDigiValet is seeking a skilled Software Technical Support Engineer to join our team. As a key member of our support team, you will be responsible for resolving client queries, recommending solutions, and guiding product users through features and functionalities.About UsWe are the world's leading hospitality experience platform, dedicated to...
-
Technical Talent Acquisition Specialist
3 weeks ago
Indore, Madhya Pradesh, India Alphanext Technology Solutions Full timeUnlock Your Potential as a Technical Talent Acquisition SpecialistAlphanext Technology Solutions is seeking a skilled recruiter to join our team. As a Technical Talent Acquisition Specialist, you will be responsible for sourcing and recruiting top talent in the tech industry.Key Responsibilities:Master the Art of Sourcing: Develop and implement effective...
-
Office Support Specialist
4 weeks ago
Indore, Madhya Pradesh, India jbrconsultant Full timeJob SummaryAs an Office Support Specialist at JBR Consultant, you will be responsible for a variety of administrative tasks, including invoicing, stock maintenance, and customer order handling. You will also provide office support services, receive and make phone calls, and manage inventory and vendors. A minimum of 1 year of experience in back office...
-
Technical Talent Acquisition Specialist
4 weeks ago
Indore, Madhya Pradesh, India Alphanext Technology Solutions Full timeUnlock Your Potential as a Technical Talent Acquisition SpecialistAt Alphanext Technology Solutions, we're on a mission to transform the tech industry by finding and nurturing exceptional talent. As a Technical Talent Acquisition Specialist, you'll be the driving force behind our recruitment efforts, identifying and attracting top developers, engineers, and...