Business Continuity Manager

13 hours ago

New Delhi, India Zeta Full time

About the RoleThis role is part of the Chief Risk & Compliance office at Zeta. The CRCO’s office is responsible for Policy & Process definitions, BCP, Privacy, Compliance and Audit for all of Zeta’s Banking & Payment services spanning multiple geographies across Asia, EU, US & Latam. As Manager of Business continuity, you will be responsible for BCP policy & process definitions, Conducting drills and post review implementations of Zeta’s IT systems & Production environments on the cloud and on-prem data centre’s across all geographies.Responsibilities:- The candidate should have a broad range of Business Continuity experience, ideally in the Fintech services sector. - A good communicator, the candidate must demonstrate and ability to motivate and influence directors and other staff to maintain an overall Business Continuity capability that always satisfies the business needs - The candidate must have experience of building and maintaining Business Continuity Plans includes defining BCP policies and processes and RPO/RTO Objectives - The candidate must have experience of planning and managing the execution of Crisis Management simulations, Business Continuity tests and Infrastructure Disaster Recovery testing. - The role will coordinate a global Business Continuity awareness programme, providing training and guidance where required to staff in all Zeta’s offices. - Conduct post implementation reviews of all IT systems and production applications. - Conduct Business continuity related risk assessments - Audit Business continuity plans regularly and act. - Conduct Training & Drills and preparedness for emergency situations. - Third Party risk assessment wrt BCM - ISO 22301 certifications collaborate with IT Operations to achieve committed RTO/RPO/MBCU and production applications. - Conduct regular business impact assessments with Product teams and business units to quantify Business Continuity requirements and identify required Business Continuity Plans enhancements. - Entire BCP/DR/BCMS framework policies, conducting training and awareness in the organisation. - SPOC for BC related compliances for internal & external stakeholdersSkills- To be successful in this role, the following are the areas of expertise classified by their importance: - - Architecture and implementation of microservices & data systems on public and private clouds. - Exposure to Data center & Network architecture and implementation. - Proven experience in managing Business continuity for mid to large enterprises. - ISO22301 - Lead auditor and implementer certified. - Good understanding of agile development practices. - Excellent written and oral communication and penchant for policy and process documentation. - SRE(Site Reliability Engineering) /DevOps Experience. - BFS/Payment/Fintech domain experience - MBCP/CBPC certifiedExperience and Qualifications- 10+ years of overall experience in Business continuity planning and management in medium to large-sized companies preferably in Banking, - Payments and Fintech space..BE, B.Tech, M.Tech or ME in Computer Science or equivalent.

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