Process Optimisation Analyst

2 weeks ago

Kozhikode, India RED Global Full time

Process Optimisation Analyst - 6 months renewable contract - Remote


Process Optimisation Analyst focused on transforming business operations through data-driven insights, process reengineering, and intelligent automation. This role will play a key part in identifying inefficiencies, eliminating waste, and maximizing the value of automation and process mining capabilities within the organisation.


Key Responsibilities:


  • Lead complex process re-engineering initiatives across global business units to reduce inefficiencies, remove waste, and create value.
  • Drive process simplification and automation opportunities, leveraging tools like Process Mining, RPA, and low-code platforms.
  • Manage stakeholder relationships at all levels to influence and support change.
  • Conduct end-to-end process diagnostics including interviews, workshops, and current state assessments.
  • Build business cases for automation and optimisation projects, including cost/value analysis and risk due diligence.
  • Coordinate cross-functional teams of analysts, SMEs, and technical specialists to implement solutions.
  • Create and maintain optimisation roadmaps that balance quick wins with longer-term transformation.
  • Ensure change readiness and adoption through embedded change management and user experience design.
  • Collaborate across internal service teams to develop and standardize lean methodologies and best practices.


Essential Skill Requirements:


  • Proven leadership of global delivery teams and high-profile projects.
  • Lean Six Sigma (Black Belt or equivalent).
  • Strong analytical, change management, and business process reengineering capabilities.
  • Excellent communication, influencing, and stakeholder management skills.
  • Experience in fast-paced, complex, and evolving environments.
  • Strategic mindset with ability to scale process optimisation as a service line.


Desirable (Nice-to-Have) Experience:


  • Hands-on expertise with Process Mining, RPA, low-code automation, BPM tools.
  • Global project delivery experience.
  • Experience and proven results of change projects within the Pharma industry

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