Problem Manager
3 weeks ago
Client Introduction:In this role, you will have the opportunity to work closely with one of our esteemed clients. This client is a global leader in the IT Industry, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.Job Purpose:The Problem Manager will lead the end-to-end lifecycle of problem management across banking technology platforms, ensuring root cause analysis (RCA), resolution, and prevention of recurring incidents. This role is critical to maintaining service stability and driving proactive improvements using AI-powered tools and automation.Key ResponsibilitiesProblem Lifecycle Management: Own and manage the full lifecycle of problems—from detection to resolution—ensuring timely closure and documentation in line with SLA targets Root Cause Analysis (RCA): Lead RCA sessions and ensure quality and timeliness of RCA submissions. Collaborate with resolver groups and command centre teams Proactive Problem Detection: Implement AI-driven tools and analytics to identify patterns and prevent incidents before they occur Stakeholder Coordination: Work closely with application owners, infrastructure teams, and business units to drive resolution and improvement plans Reporting & Metrics: Track KPIs such as RCA SLA and action item SLA. Present findings in forums like Service Stability Quorum and SIP meetings Continuous Improvement: Drive automation and process enhancements. Recommend changes to SOPs and workflows based on incident trends Required Skills & ExperienceProven experience in problem and incident management within banking technology environments.Strong understanding of core banking platforms (e.g., Oracle FLEXCUBE) and their dependencies Hands-on experience with AI-based problem detection tools, log analytics platforms (e.g., Splunk), and ITSM tools (e.g., Helix) Familiarity with ITIL processes, especially around service stability, RCA, and SIP governance Excellent communication and stakeholder management skills.Ability to lead cross-functional investigations and drive consensus on resolution paths. Preferred QualificationsITIL Foundation or Practitioner Certification.Experience with AI/ML tools for predictive analytics in IT operations.Exposure to cloud platforms (Azure, AWS) and hybrid infrastructure models.Prior experience in managing service improvement plans and action trackers [8].Dautom Company Introduction:Dautom is a prominent name across the globe in IT consulting services. With a relentless commitment to innovation and excellence, we empower businesses to bolster their IT teams with top-tier talent.Our greatest asset is our talented team of IT professionals. Our journey towards becoming an employer of choice has been built on a foundation of trust, respect, and unwavering support for our employees' growth and well-being.We take pride in being a great place to work, and we invite you to explore what sets us apart in the world of technology and corporate culture.
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Support Manager
3 weeks ago
Nadiad, India HighRadius Full timeWe are looking for a highly skilled and experienced Support Manager to lead our Functional Support Consultant team. This team is responsible for providing high-quality support for our robust and scalable SaaS products. As a Support Manager, you will be a key leader, ensuring our team delivers continuous, delightful customer experiences and resolves issues...
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Support Manager
3 weeks ago
Nadiad, India HighRadius Full timeWe are looking for a highly skilled and experienced Support Manager to lead our Functional Support Consultant team. This team is responsible for providing high-quality support for our robust and scalable SaaS products. As a Support Manager, you will be a key leader, ensuring our team delivers continuous, delightful customer experiences and resolves issues...
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Finance Manager
4 weeks ago
Nadiad, India CareerXperts Consulting Full timeThe Finance Manager is responsible for overseeing the financial operations of the organization and providing strategic financial guidance to senior management. They will ensure financial compliance, develop and implement financial strategies, and manage financial planning and analysis.Key Responsibilities:• Develop and implement financial strategies to...
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Site Manager
3 days ago
Nadiad, India The Padel House Full timeAbout us: Padel House is a lifestyle-first padel club that redefines the sporting experience by combining premium facilities, wellness, and community-driven events. More than just a venue to play, it is a destination where sport meets social interaction, fitness meets leisure, and exclusivity meets accessibility.Founded by entrepreneur Nitin Mathur and...
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Head – Yield Management System
4 weeks ago
Nadiad, India Tata Electronics Full timeTata Electronics Private Limited (TEPL) is a greenfield venture of the Tata Group with expertise in manufacturing precision components.Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt. Ltd.) is building India’s first AI-enabled state-of-the-art Semiconductor Foundry. This facility will produce chips for applications such as power management IC,...
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Lead – Production Support
2 days ago
Nadiad, India TechConnexions - Startup Hiring Specialists Full timeRole: Lead – Production Support & Release Management-SaaSLocation: BangaloreExperience: 8+ years of experience in production support, release management, or service delivery, with at least 3 years in a lead role.Job Summary:We are looking for a Production Support & Release Management Lead who will be responsible formaintaining production stability and...
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Nadiad, India Nijhawan Group Full timeLocation: Hyderabad, Telangana, IndiaPosition Overview: We are seeking a dynamic and experienced associates for Hotel Representationto join our team. The primary responsibility of this role is to drive sales and promote our hotelaccounts to B2B travel agencies. The ideal candidate should possess a strong B2B agent network anddemonstrate a proven track record...
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Project Manager Civil
3 days ago
Nadiad, India WeHouse - Home Construction Full timeCompany NameWeHouse Home Construction (Timeshell)Company Description"Wehouse Home Construction is a one-stop tech-based construction and design services start-up, headquartered in Hyderabad, Telangana State. The company aims to streamline the construction process by bringing together all stakeholders involved in the home-building process. It offers a...
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Manager/ Senior Manager
3 days ago
Nadiad, India Birla Institute of Technology and Science, Pilani Full timeRole Overview: This role will be instrumental in ensuring our academic institution’s IT infrastructure is secure, scalable, cost-effective, and aligned with our mission to support education and research excellence. The ideal candidate will bring deep technical expertise in cloud platforms, infrastructure automation, and CI/CD practices, with a growing...
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Operations Manager
3 days ago
Nadiad, India Jet Stream Ent. Full timeLocation: Work From HomeReporting To: The Directors of the BusinessType: Full-timeRole OverViewWe are looking for a highly organized and experienced professional to be our Remote Operations & Coordination Manager. This key role is about making sure our business runs perfectly every day, while also providing essential, high-level support to our...
