Client Relationship Manager

7 days ago


Thiruvananthapuram, India ZIDEA Full time

Client Relationship Manager


Location: Preferably Pune/Mumbai India (Remote work possible)


Job Overview:

We are seeking a Client Relationship Manager to join our team and take ownership of building and maintaining strong relationships with our clients. The ideal candidate will be responsible for ensuring customer satisfaction, managing client accounts, and identifying opportunities for growth and expansion within our existing client base.


Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, understanding their needs and requirements.
  • Proactively engage with clients to gather feedback, address concerns, and ensure a high level of satisfaction with our services.
  • Develop and maintain strong, long-lasting client relationships, built on trust and mutual respect.
  • Collaborate with the sales and delivery teams to ensure smooth onboarding of new clients and successful delivery of projects.
  • Identify opportunities for upselling or cross-selling additional services to existing clients, working closely with the sales team to capitalize on these opportunities.
  • Monitor key account metrics, such as client retention rates and satisfaction scores, and take proactive measures to address any issues or concerns.
  • Stay updated on industry trends and best practices, providing insights and recommendations to clients to help them achieve their business goals.
  • Prepare regular reports and updates for management on client engagement and satisfaction levels.


Requirements:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in a client-facing role, preferably in a B2B environment within the IT or data analytics industry.
  • Strong interpersonal and communication skills, with the ability to effectively engage with clients at all levels of the organization.
  • Excellent problem-solving abilities, with a proactive and solution-oriented mindset.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
  • Familiarity with CRM software and other tools for managing client relationships is a plus.
  • Willingness to travel occasionally for client meetings or industry events, as needed.


Benefits:

  • Competitive salary package with performance-based incentives.
  • Flexible working hours and the option for remote work.
  • Opportunities for career growth and professional development within a rapidly expanding organization.
  • Collaborative and supportive work environment, with a focus on teamwork and innovation.


  • Thiruvananthapuram, India Programming.com Full time

    Position: Client Relationship ManagerLocation: MumbaiExperience: 4-7 yearsNotice Period: Immediate JoinerBudget: 8-11 LPATechnical Skills: Business Consulting, IT Consulting, IT Sales, Strategic Planning, Key Account Management, Strategic Account Manager, Consultative Selling, Resource Allocation, Business-to-Business, Key Account DevelopmentJob Overview:As...


  • Thiruvananthapuram, Kerala, India JOBS N TA HR Services Full time

    **About Us**: JOBS 'n TA HR Services is a dynamic and innovative HR Services company committed to delivering top-notch solutions to our clients. We pride ourselves on our forward-thinking approach and dedication to building long-lasting client relationships. As we continue to expand, we are seeking a highly motivated and results-driven Client Relationship...

  • Relationship Manager

    1 month ago


    Thiruvananthapuram, India Futuremug Full time

    Role: Relationship ManagerExperience: 0-2 yearsLocation: Trivandrum, KeralaNotice Period: Immediate - 1 MonthThe Relationship Manager is responsible for building and maintaining strong relationships with clients, understanding their needs, and providing tailored solutions to meet their business objectives. The primary goal is to ensure client satisfaction,...

  • Client Relationship

    3 months ago


    Thiruvananthapuram, India Cyber Chasse Inc Full time

    Responsibilities: Conversion of lead received via calls or any other marketing initiative into new clients sessions, required to complete target on a monthly/quarterly/ yearly basis. Welcome & greet clients, guests and service providers to make them feel at comfort and redirect to a concerned professional Track & maintain records system for in-coming and...


  • Thiruvananthapuram, India Merito Full time

    Our client is leading Indian investment services company having wide array of products and services such as distribution of mutual funds & insurance, equity and derivatives, commodity, PMS and financial planning.As a Service Relationship Manager, you will play a crucial role in supporting the overall client service operations for our high-net-worth clients....


  • Thiruvananthapuram, India PAD Integrated Marketing and Communications Full time

    **AGENCY BACKGROUND ONLY**About:PAD Integrated Marketing & Communications is a leading agency specializing in delivering innovative and impactful marketing and communication solutions. We excel in crafting strategic campaigns that drive brand growth and engagement across multiple channels. Our team is passionate about blending creativity with data-driven...


  • Thiruvananthapuram, India Merito Full time

    Job DescriptionOur client is leading Indian investment services company having wide array of products and services such as distribution of mutual funds & insurance, equity and derivatives, commodity, PMS and financial planning.As a Service Relationship Manager, you will play a crucial role in supporting the overall client service operations for our...

  • Relationship Officer

    3 months ago


    Thiruvananthapuram, India Grozeo Full time

    **Relationship Building**: Create and maintain strong relationships with clients, partners, and influencers to support marketing objectives. This includes regular communication, networking, and identifying opportunities for collaboration. **Client Engagement**: Act as a primary point of contact for clients, ensuring their needs are understood and addressed...

  • Relationship Manager

    3 months ago


    Thiruvananthapuram, India Tata AIA Life Insurance Full time

    JOBDESCRIPTION A Position Overview Position Title Relationship Manager – HDFC Bank Relationship Channel- Asset channel Department Partnership Distribution Level/ Band 201/204 Role Summary: ·Providesupport in Sales of Life Insurance business through bank customers at bankbranches across assigned locations B...


  • Thiruvananthapuram, India Adirekha Ayurveda Private Limited Full time

    Adirekha Ayurveda Pvt Ltd. is a leading organisation in the field of Ayurvedic healthcare. Through a harmonious blend of Ayurvedic food, daily routines, rejuvenating body treatments, Panchakarma therapies, and yoga, we provide holistic healing solutions. With patients from over 59 countries, we have built a global reputation for expertise in managing chronic...


  • Thiruvananthapuram, India WWATPL PVT LTD Full time

    **Looking for Freshers who believes in performing the best role as a Tele Calling Executive.** **Everything will dicussed at the time of interview** **Job Types**: Full-time, Part-time, Permanent, Fresher, Internship Contract length: 24 months Part-time hours: 48 per week **Salary**: ₹8,000.00 - ₹15,000.00 per month **Benefits**: - Flexible...


  • thiruvananthapuram, India JOBS n TA HR Services Full time

    •       To generate leads through activities and use enablers for lead generation•       To have minimum of 3 new customer meetings in a day•       To provide after sales service and do upselling with the existing customers•       To ensure 100% branch staff activation every quarter•       To train and skill partner staff on need...


  • Thiruvananthapuram, India Gostack Ventures LLP Full time

    **Position Overview**: As a Customer Relationship Executive at GOSTACK VENTURES LLP, you will play a pivotal role in ensuring exceptional customer experiences throughout their travel journey. Your primary responsibility will be to establish and maintain strong relationships with clients, addressing their inquiries, providing travel information, and ensuring...


  • Thiruvananthapuram, Kerala, India Core Institute of Technology, Thiruvananthapuram Full time

    A Client Service Associate (CSA) in a marketing company plays a crucial role in building and maintaining positive relationships with clients. They act as the primary point of contact, ensuring the client's needs are met and their satisfaction is prioritized throughout the marketing campaign. **Client Communication and Relationship Management**: **Marketing...

  • Relationship Executive

    4 months ago


    Thiruvananthapuram, India Skillspark The Finishing School Full time

    **READ THE JOB DESCRIPTION CAREFULLY AND APPLY!** **Job Title**: Relationship Executive—Freshmen Only We are seeking dynamic and highly motivated individuals to join our power-packed team as relationship executives. This role is open only to freshmen looking to build a successful career in a challenging and rewarding environment. **Key...


  • Thiruvananthapuram, Kerala, India Kenland IT Solutions Full time

    Client Operations Strategist (Immediate Joiners) **Requirements**: - Maintain positive professional relationships with clients. - Conduct both online and offline business meetings to engage with clients. - Build long-term relationships with new and existing clients. - Develop, execute, and oversee the business processing prioritizing growth and coverting...


  • Thiruvananthapuram, Kerala, India Kenland IT Solutions Full time

    Client Operations Strategist (Immediate Joiners) **Requirements**: - Maintain positive professional relationships with clients. - Conduct both online and offline business meetings to engage with clients. - Build long-term relationships with new and existing clients. - Develop, execute, and oversee the business processing prioritizing growth and coverting...


  • thiruvananthapuram, India CONNECTING 2 WORK Full time

    Job Description To oversee Properties maintenance and handling team of Operations executives, landlords and tenants in UK and Canada, New Zealand, Australia and Germany. Duties & Responsibilities ▪ Facilitates and coordinates on-going professional communications with clients to ensure service requests are responded to in accordance with...


  • Thiruvananthapuram, Kerala, India timesjobs Full time

    Job Description Job DescriptionWe are looking for a Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Relationship Executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. To be successful as a...


  • Thiruvananthapuram, India timesjobs Full time

    Job Description Job DescriptionWe are looking for a Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Relationship Executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. To be successful as a...