Assistant Manager

2 weeks ago


Kakkanad, India ADVENXA Full time

Assistant Manager - BPO Voice

Location: Infopark, Kakkanad, Kochi.


Graduation- Degree Mandatory


Salary range : Upto 8 LPA


Experience: Minimum 5 yrs experience in any BPO. Team handling experience is a must.


Shift: Night Shift (5 days/week)


 Working Days- Monday - Friday


Requirements

Minimum 5 years of hands-on experience in a BPO voice process

At least 2 years of proven experience in managing a customer service team

Inbound call experience is mandatory

Strong expertise in shrinkage and attrition management

Demonstrated ability in leadership, coaching, team motivation, and conflict resolution



Benefits

Commuter Assistance



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