Assistant Manager
2 hours ago
Department:Contact Center Location:Secunderabad Reports To:Head of Contact Center Industry:Healthcare Experience Required:6+ Years Compensation:₹10 – 12 Lakhs Per Annum (Based on relevant experience)Position Summary We are seeking a highly experienced and results-orientedAssistant Manager – Call Center Salesto support and lead a high-performing sales team at Ferty 9. In this role, you will assist the Call Center Sales Manager in driving revenue growth, achieving performance targets, and delivering exceptional patient experience. You will oversee daily sales operations, coach agents, ensure compliance with scripts and processes, and analyze KPIs to enhance productivity and sales conversions. As a leader within Telangana and Andhra Pradesh’s premier fertility brand, you will contribute significantly to enhancing patient engagement, brand reputation, and operational excellence.Key Responsibilities Assist in managing day-to-day operations of the call center sales team, ensuring workflow efficiency and agent productivity. Supervise, mentor, and motivate sales agents to achieve individual and team sales targets. Monitor real-time dashboards and performance metrics, taking corrective actions when needed. Analyze call metrics, conversion rates, and other KPIs to identify trends and improve performance. Collaborate with HR and Training teams to support onboarding and development of new agents. Provide regular coaching, feedback, and performance evaluations to team members. Ensure adherence to sales scripts, quality standards, and compliance regulations. Handle escalated customer issues and ensure timely and satisfactory resolution. Support the Sales Manager in planning and executing strategic sales campaigns and initiatives. Assist with scheduling, shift planning, and managing workforce availability.Education & Experience Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field (preferred). Minimum 4+ years of experience in a call center sales environment. Minimum 2+ years in a leadership, Team Lead, or supervisory role within a call center.Skills & Competencies Strong leadership and team management capabilities. Proven ability to coach and motivate sales teams. Familiarity with inbound/outbound sales strategies and KPIs (e.g., conversion rate, call quality). Excellent verbal and written communication skills. High emotional intelligence, problem-solving, and conflict resolution skills. Proficiency in call center technologies (e.g., dialer systems, CRM tools). Ability to thrive in a fast-paced, target-driven environment.Preferred Qualifications Experience in a regulated industry (e.g., healthcare, finance, insurance). Knowledge of compliance requirements and standards. Fluency inEnglish & Telugu(mandatory).Why Join Us? Opportunity to contribute to a leading fertility healthcare brand. Dynamic work environment with growth and leadership opportunities. Play a key role in enhancing patient trust and sales excellence.Ferty 9 – Empowering Families, Inspiring Hope
-
Assistant Manager
2 days ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeWe Are Hiring: Assistant Manager for a Reputed NBFC Location:Kadri (Mangalore), Kalidsa Road (Mysore), Koramangala (Bangalore) About the Role: Join a reputed NBFC as an Assistant Manager and play a key role in branch operations, sales, and client servicing. You will support the Branch Manager in achieving business targets, driving client acquisition, and...
-
Assistant Manager
4 hours ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeWe Are Hiring: Assistant Manager for a Reputed NBFCLocation: Kadri (Mangalore), Kalidsa Road (Mysore), Koramangala (Bangalore)About the Role:Join a reputed NBFC as an Assistant Manager and play a key role in branch operations, sales, and client servicing. You will support the Branch Manager in achieving business targets, driving client acquisition, and...
-
Assistant Manager
4 hours ago
New Delhi, India VINS Bioproducts Limited Full timeWarehouse Assistant Manager – Job Description Overview The Warehouse Assistant Manager supports the Warehouse Manager in overseeing daily operations, ensuring efficient inventory management, staff supervision, and compliance with safety and quality standards. ️ Key Responsibilities Assist in planning and executing daily warehouse operations. Supervise...
-
Assistant Manager
4 days ago
New Delhi, India Policybazaar.com Full timeAbout the JobAs an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team, optimizing sales performance, and collaborating with clients to achieve business objectives. This role...
-
Assistant Manager
2 days ago
New Delhi, India Policybazaar.com Full timeJob Description:- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day...
-
Assistant Manager Housekeeping
2 weeks ago
New Delhi, India Hyatt Corporation Full timeAssistant Manager Housekeeping Hyatt Centric Hyatt Centric Janakpuri, New Delhi IN - DL - New DelhiHousekeeping/LaundryEntry Level ManagerFull-timeReq ID: NEW WorldwideSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting...
-
Assistant Manager- Sales
2 weeks ago
New Delhi, India Hyatt Corporation Full timeAssistant Manager- Sales Hyatt Centric Hyatt Centric Janakpuri, New Delhi IN - DelhiSalesEntry Level ManagerFull-timeReq ID: DEL LocalSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations....
-
Assistant Manager
4 days ago
New Delhi, India Infogain Full timeDear Candidates- We are looking to hire an Assistant Manager – Privacy to join our global security and compliance team. In this role, you will be responsible for supporting the execution of the organization’s data privacy strategy, aligning with evolving regulatory landscapes like GDPR, CCPA, DPDP Act (India), PDPA (Singapore),and others. - The ideal...
-
Assistant Manager Compliance
2 days ago
New Delhi, India Mashreq Full timeJob Purpose- Manage and provide assistance to the Compliance Manager in the day-to-day operations of the Embedded Compliance Function, ensuring compliance to Bank’s AML/KYC policies/procedures and regulatory requirements. - Maintain ongoing awareness/knowledge of all regulations set by the Central Bank of the UAE - Role of the Assistant Manager- Compliance...
-
Assistant Manager
1 week ago
New Delhi, India Infogain Full timeDear CandidatesWe are looking to hire an Assistant Manager – Privacy to join our global security and compliance team. In this role, you will be responsible for supporting the execution of the organization’s data privacy strategy, aligning with evolving regulatory landscapes likeGDPR, CCPA, DPDP Act (India), PDPA (Singapore),and others. The ideal...
