Assistant Manager
3 weeks ago
Department:Contact Center Location:Secunderabad Reports To:Head of Contact Center Industry:Healthcare Experience Required:6+ Years Compensation:₹10 – 12 Lakhs Per Annum (Based on relevant experience)Position Summary We are seeking a highly experienced and results-orientedAssistant Manager – Call Center Salesto support and lead a high-performing sales team at Ferty 9. In this role, you will assist the Call Center Sales Manager in driving revenue growth, achieving performance targets, and delivering exceptional patient experience. You will oversee daily sales operations, coach agents, ensure compliance with scripts and processes, and analyze KPIs to enhance productivity and sales conversions. As a leader within Telangana and Andhra Pradesh’s premier fertility brand, you will contribute significantly to enhancing patient engagement, brand reputation, and operational excellence.Key Responsibilities Assist in managing day-to-day operations of the call center sales team, ensuring workflow efficiency and agent productivity. Supervise, mentor, and motivate sales agents to achieve individual and team sales targets. Monitor real-time dashboards and performance metrics, taking corrective actions when needed. Analyze call metrics, conversion rates, and other KPIs to identify trends and improve performance. Collaborate with HR and Training teams to support onboarding and development of new agents. Provide regular coaching, feedback, and performance evaluations to team members. Ensure adherence to sales scripts, quality standards, and compliance regulations. Handle escalated customer issues and ensure timely and satisfactory resolution. Support the Sales Manager in planning and executing strategic sales campaigns and initiatives. Assist with scheduling, shift planning, and managing workforce availability.Education & Experience Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field (preferred). Minimum 4+ years of experience in a call center sales environment. Minimum 2+ years in a leadership, Team Lead, or supervisory role within a call center.Skills & Competencies Strong leadership and team management capabilities. Proven ability to coach and motivate sales teams. Familiarity with inbound/outbound sales strategies and KPIs (e.g., conversion rate, call quality). Excellent verbal and written communication skills. High emotional intelligence, problem-solving, and conflict resolution skills. Proficiency in call center technologies (e.g., dialer systems, CRM tools). Ability to thrive in a fast-paced, target-driven environment.Preferred Qualifications Experience in a regulated industry (e.g., healthcare, finance, insurance). Knowledge of compliance requirements and standards. Fluency inEnglish & Telugu(mandatory).Why Join Us? Opportunity to contribute to a leading fertility healthcare brand. Dynamic work environment with growth and leadership opportunities. Play a key role in enhancing patient trust and sales excellence.Ferty 9 – Empowering Families, Inspiring Hope
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Graphic Designer
2 weeks ago
Delhi, Delhi, India Wing Assistant Full time ₹ 2,00,000 - ₹ 6,00,000 per yearPlease whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...
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Assistant Manager
3 weeks ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeWe Are Hiring: Assistant Manager for a Reputed NBFCLocation: Kadri (Mangalore), Kalidsa Road (Mysore), Koramangala (Bangalore)About the Role:Join a reputed NBFC as an Assistant Manager and play a key role in branch operations, sales, and client servicing. You will support the Branch Manager in achieving business targets, driving client acquisition, and...
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Assistant Manager
3 weeks ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeWe Are Hiring: Assistant Manager for a Reputed NBFC Location:Kadri (Mangalore), Kalidsa Road (Mysore), Koramangala (Bangalore) About the Role: Join a reputed NBFC as an Assistant Manager and play a key role in branch operations, sales, and client servicing. You will support the Branch Manager in achieving business targets, driving client acquisition, and...
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Assistant Manager
3 weeks ago
New Delhi, India VINS Bioproducts Limited Full timeWarehouse Assistant Manager – Job Description Overview The Warehouse Assistant Manager supports the Warehouse Manager in overseeing daily operations, ensuring efficient inventory management, staff supervision, and compliance with safety and quality standards. ️ Key Responsibilities Assist in planning and executing daily warehouse operations. Supervise...
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Customer Service Representative
2 weeks ago
Delhi, Delhi, India Wing Assistant Full time ₹ 3,00,000 - ₹ 6,00,000 per yearPlease whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...
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Assistant Manager
1 day ago
New Delhi, India KHETRI TRUST Full timeAssistant ManagerCompany DescriptionTheKhetri Trust, established in 1987, is an educational NGO in India dedicated to promoting education and preserving heritage. We provide scholarships, support educational institutions, and advocate for equal access to education. Education is our key to unlocking potential, fostering innovation, and building a brighter...
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Assistant Manager
1 week ago
New Delhi, India SVF Entertainment Full timeJob Title: Assistant Manager – ITJob Type: On-siteLocation: KolkataAbout UsSVF Entertainment is a leading Media and Entertainment company in East India, with 8 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music, and New Media.Role:We are looking for a dedicated person to manage and support...
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Assistant Manager
1 day ago
New Delhi, India TP Full time⚖️ Job Title: Assistant Manager – Legal (Criminal Litigation)Location: [Malad, Mumbai] Employment Type: Full-Time Department: Legal & ComplianceJob Summary: We are seeking a qualified legal professional with strong expertise in criminal litigation to join our legal team as an Assistant Manager. The ideal candidate will hold a valid Bar License and have...
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Assistant Manager
4 weeks ago
New Delhi, India Policybazaar.com Full timeAbout the JobAs an Assistant Manager - Operations (Sales), you will play a key role in driving sales operations, ensuring efficient processes, and maintaining high levels of customer and employee satisfaction. You will be responsible for managing a team, optimizing sales performance, and collaborating with clients to achieve business objectives. This role...
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Assistant Manager
3 weeks ago
New Delhi, India Policybazaar.com Full timeJob Description:- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day...
