Falcon - Platform Product Manager

2 weeks ago

Gurugram, India Falcon Full time

Your Responsibilities & Impact:

- Identify opportunities for product innovation and differentiation through market analysis.

- Monitor competitor products to assess strengths, weaknesses, and opportunities for differentiation.

- Stay updated on industry regulations to ensure compliance standards are met by product features.

- Collaborate with cross-functional teams to gather insights into customer needs, market trends, and competitive landscape.

- Collect and synthesize user feedback from diverse sources, including surveys, interviews, and support channels.

- Translate user insights into actionable recommendations for refining and expanding product features.

- Convert user needs and data insights into comprehensive product requirements.

- Collaborate with stakeholders to meticulously document requirements for new features or enhancements, ensuring alignment with user needs and business objectives.

- Defining and prioritising features for the product roadmap.

- Bridge the communication gap between technical and non-technical teams to ensure clarity in product development.

- Iterate products based on user feedback, data analysis, and evolving market trends to enhance the product's value proposition.

- Contribute to generating regular reports on key product metrics, user engagement, and performance.

- Participate in presenting findings and recommendations to various teams, fostering collaboration across teams.

- Contribute to shaping the long-term product strategy by identifying avenues for growth and innovation.

Must haves:

- A bachelor's degree in a relevant field such as business, computer science, or engineering.

- 5-8 years of overall experience with at least 3 years of experience in building platform products in a technology company

- Experience in credit card or related financial product platforms, ledger creation & management, payment/transaction processing, and B2B SaaS

- Well-versed in writing API specifications.

- Excellent written and verbal communication skills.

- Strong analytical and problem-solving abilities.

- Empathy towards users and the capability to translate feedback into actionable product enhancements.

- A deep understanding of Falcon's product offerings and the value they bring to customers.

- Meticulous attention to detail for data analysis and defining precise product requirements.

- Familiarity with technical concepts and the ability to collaborate effectively with engineers.

- Inherent curiosity to explore user behaviour and stay informed about industry trends.

- Exceptional task management and prioritization skills, essential in a fast-paced environment.

Good to have:

- A master's degree in business or engineering.

- Experience in cybersecurity, particularly related to payment processing and data protection.

- Experience with customer journey mapping and user experience design.

- Knowledge of regulatory requirements and compliance in the financial services industry.

- Experience in creating multi-country platform products

What we can offer you:

- Ample opportunities for professional growth, with the chance to tackle new and exciting challenges.

- Collaboration with the best talents in the product and engineering domains.

- Annual learning and development budget to invest in your continuous growth.

- Comprehensive medical insurance coverage for you and your family.

- A hybrid work policy that provides flexibility to work from the office and remotely.

Location: Gurgaon (Delhi NCR)

Type: Full Time

(ref:iimjobs.com)

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