MetroMax Group

2 weeks ago

Bengaluru, Karnataka, India The Metromax Group Full time

Job Title: Business Development Manager BPO Services (US Work from Office in 510 BPO / ITES / Hours: US Shift Summary: We are looking for a dynamic and result-driven Business Development Manager (BDM) with proven experience in selling BPO (Business Process Outsourcing) services to clients in the US market. The ideal candidate should possess strong client acquisition skills, an excellent understanding of the BPO landscape, and a successful track record in closing deals with mid to large enterprises across Responsibilities:

- Identify, prospect, and acquire new clients in the US market for voice and non-voice BPO services.

- Build and maintain strong relationships with CXOs, decision-makers, and procurement heads.

- Understand client requirements and propose suitable outsourcing solutions.

- Prepare customized pitches, RFP responses, and solution presentations.

- Work closely with internal teams (operations, solutions, and delivery) to ensure alignment and smooth onboarding.

- Meet and exceed quarterly and annual revenue targets.

- Maintain a healthy sales pipeline and provide regular sales forecasts.

- Represent the company at client meetings, industry events, and networking opportunities (virtual/in-person).

- Track competitor activities, industry trends, and market intelligence to stay ahead in the 5+ years of proven experience in BPO sales, with a strong focus on the US market.

- Demonstrated success in hunting and closing new business.

- Strong understanding of outsourcing models, SLA/KPIs, and pricing structures.

- Excellent communication, negotiation, and interpersonal skills.

- Ability to work independently and manage the complete sales cycle.

- Comfortable working in US time zones.

- Bachelor's degree in Business, Marketing, or a related field (MBA to Have:

- Existing client relationships in industries such as healthcare, BFSI, e-commerce, or telecom.

- Experience selling to Fortune 1000 companies.

- Familiarity with CRM tools (e.g., Salesforce, HubSpot).

(ref:iimjobs.com)

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