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Sales Executive

4 weeks ago

Mohali, Punjab, India RECRIVIO Full time

Client: Dr. Arora's Clinic Pvt. Ltd.

Position: Sales Executive

Experience: 0–3 Years

Employment Type: Full-Time, On-Site

Location: Mohali

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 7:00 PM

Salary: Up to INR 3.6 LPA

About the Company

Our client is a leading healthcare provider, dedicated to advancing men's wellness and sexual health. With a legacy of over 15 years, the clinic has earned the trust of thousands by offering compassionate care and effective treatment solutions. As part of its expansion journey through sister brands, the organization is building a high-impact team across functions to serve its growing patient base.

Role Overview

We are seeking an empathetic and results-driven Sales Executive who will act as a key point of contact for patients seeking healthcare advice and services. The role involves both inbound and outbound engagement with patients, understanding their health concerns, and recommending suitable treatment options and in-house products. The ideal candidate will possess strong communication skills, a natural inclination for sales, and a passion for helping people.

Key Responsibilities

  • Respond to patient inquiries via calls, WhatsApp, emails, and other channels with empathy and professionalism.
  • Initiate outbound communication with potential and existing patients to understand their concerns and suggest appropriate services.
  • Recommend doctor consultations and/or relevant wellness products based on patient needs.
  • Effectively pitch and close sales while maintaining a strong focus on patient satisfaction and trust.
  • Accurately update lead and interaction details in the CRM system.
  • Use tools like MS Excel, Word, and CRM software to manage sales reporting and productivity.
  • Assist in creating simple marketing content (e.g., messages, emails, social posts) for patient engagement.
  • Participate in or help organize webinars/live sessions to increase outreach and educate patients.
  • Collaborate with the operations and medical teams to ensure seamless onboarding and follow-up.
  • Meet and exceed individual and team sales targets.
  • Stay informed about the company's services, products, and industry trends to better serve patients.

Candidate Requirements

  • Bachelor's degree in any discipline.
  • Excellent verbal and written communication skills in English and Hindi.
  • Strong selling and interpersonal skills with the ability to build trust.
  • Experience in sales, telesales, or customer support preferred (freshers with aptitude are welcome).
  • Proficient in MS Office (Excel, Word, PowerPoint) and CRM tools.
  • Comfortable working in a target-driven, high-paced environment.
  • Empathetic and patient-centric approach in handling sensitive conversations.
  • Strong listening, problem-solving, and organizational skills.
  • Confidence to co-host webinars and virtual sessions.
  • Flexible, self-motivated, and eager to learn about healthcare services and products.
  • Team player with a proactive and collaborative attitude.

What's on Offer

  • Competitive compensation with performance-linked incentives
  • A positive and patient-focused work culture
  • Opportunities for professional development and growth in a rapidly expanding healthcare brand