Control-M Administrator

2 weeks ago

Pune, India Deutsche Telekom Full time

Description :We are seeking a skilled Control-M Administrator with strong expertise in Control-M architecture and operations, solid technical skills in Linux/Unix environments, and the ability to work effectively in a 24x7 shift model.This role focuses on the administration and maintenance of Control-M components within a 24x7 shift model. The position requires adherence to company policies and operational standards, with candidates expected to work from the office at either Bangalore or Pune.Responsibilities :- Administer and maintain Control-M components, including Servers, Enterprise Manager, Agents, and Plug-ins.- Perform version upgrades, patching, and environment migrations.- Troubleshoot advanced job failures, performance bottlenecks, and complex dependency issues.- Monitor system infrastructure to ensure high availability, reliability, and scalability.- Design, configure, and manage job schedules across multiple platforms.- Optimize workflows to meet SLAs and improve operational efficiency.- Develop automation scripts (Shell, Python) to streamline operational processes.- Implement and manage Control-M backup and recovery strategies.- Provide L3 support and lead root cause analysis for escalated incidents.- Accurately handle ServiceNow catalog tasks, incidents, and change tickets.- Integrate Control-M with enterprise applications using APIs and custom plug-ins.- Collaborate with internal teams to deliver technical support and training.- Maintain detailed technical documentation, SOPs, and best practices.- Enforce ITIL-compliant processes and ensure adherence to service protocols.- Support and maintain HA/DR configurations to ensure business continuity.Note : Only candidates who can join early will be considered for this role.Must-Have Qualifications :- Willingness to work in a 24x7 shift model.- Ability to work in-office as per company policy.- Availability at Bangalore or Pune locations.- Strong expertise in Control-M architecture and operations.- Experience in Linux/Unix and Windows environments.- Advanced scripting skills in Shell and Python.- Experience with Control-M APIs and third-party integrations.- Hands-on experience with ServiceNow or similar ITSM tools.- Solid understanding of ITIL processes and best practices.- Excellent analytical and problem-solving skills.- Strong communication skills.- Proven ability to work independently and in cross-functional teams.- Must be an early joiner.Preferred Qualifications :- Control-M or ITIL certification.- Experience in large enterprise environments. (ref:hirist.tech)

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