Control-M Administrator
21 hours ago
Description :
We are seeking a skilled Control-M Administrator with strong expertise in Control-M architecture and operations, solid technical skills in Linux/Unix environments, and the ability to work effectively in a 24x7 shift model.
This role focuses on the administration and maintenance of Control-M components within a 24x7 shift model. The position requires adherence to company policies and operational standards, with candidates expected to work from the office at either Bangalore or Pune.
Responsibilities :
- Administer and maintain Control-M components, including Servers, Enterprise Manager, Agents, and Plug-ins.
- Perform version upgrades, patching, and environment migrations.
- Troubleshoot advanced job failures, performance bottlenecks, and complex dependency issues.
- Monitor system infrastructure to ensure high availability, reliability, and scalability.
- Design, configure, and manage job schedules across multiple platforms.
- Optimize workflows to meet SLAs and improve operational efficiency.
- Develop automation scripts (Shell, Python) to streamline operational processes.
- Implement and manage Control-M backup and recovery strategies.
- Provide L3 support and lead root cause analysis for escalated incidents.
- Accurately handle ServiceNow catalog tasks, incidents, and change tickets.
- Integrate Control-M with enterprise applications using APIs and custom plug-ins.
- Collaborate with internal teams to deliver technical support and training.
- Maintain detailed technical documentation, SOPs, and best practices.
- Enforce ITIL-compliant processes and ensure adherence to service protocols.
- Support and maintain HA/DR configurations to ensure business continuity.
Note : Only candidates who can join early will be considered for this role.
Must-Have Qualifications :
- Willingness to work in a 24x7 shift model.
- Ability to work in-office as per company policy.
- Availability at Bangalore or Pune locations.
- Strong expertise in Control-M architecture and operations.
- Experience in Linux/Unix and Windows environments.
- Advanced scripting skills in Shell and Python.
- Experience with Control-M APIs and third-party integrations.
- Hands-on experience with ServiceNow or similar ITSM tools.
- Solid understanding of ITIL processes and best practices.
- Excellent analytical and problem-solving skills.
- Strong communication skills.
- Proven ability to work independently and in cross-functional teams.
- Must be an early joiner.
Preferred Qualifications :
- Control-M or ITIL certification.
- Experience in large enterprise environments.
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