Customer Care Executive

3 weeks ago


Lucknow, Uttar Pradesh, India Swadeshi Ayurved Full time

Job Title: Customer Care Executive

Location: New Delhi

Job Type: Full-Time

Experience: Minimum 1 year (Customer Service / E-commerce preferred)

Industry: E-commerce / Ayurveda / Consumer Products

Job Summary

We are seeking a proactive and customer-focused Customer Care Executive to join our team. The ideal candidate will handle customer care calls, resolve queries, process orders from Shopify, and ensure excellent post-sales support. The role requires strong communication skills, attention to detail, and prior experience in customer service.

Key Responsibilities

  • Handle inbound and outbound customer care calls in a professional and polite manner.
  • Address customer queries, complaints, and requests promptly.
  • Process and manage customer orders via Shopify platform.
  • Track and update order status, shipping details, and returns/refunds where applicable.
  • Coordinate with internal teams (logistics, warehouse, accounts) for order fulfillment.
  • Maintain records of customer interactions and transactions.
  • Provide feedback to improve customer service processes.
  • Ensure a high level of customer satisfaction and build long-term relationships.

Requirements

  • Minimum 1 year of experience in customer care / call handling (E-commerce preferred).
  • Familiarity with Shopify or similar e-commerce platforms is a must.
  • Excellent verbal and written communication skills (Hindi & English required).
  • Strong problem-solving ability and customer-first approach.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to multitask and handle pressure in a fast-paced environment.

Education

  • Graduate / Diploma in any discipline.
  • Additional training in customer service is a plus.

Salary

  • As per industry standards (based on experience and skills).


  • Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    An upcoming company is looking for customer care executive for their outbound calling process.Qualification GraduateGood communication skills in English and Hindi.Computer and Ms office knowledgeFemale candidates preferredLocation Gomtinagar Lucknow.Job Types: Full-time, Permanent, FresherPay: ₹12, ₹18,000.00 per monthApplication Question(s):Can you work...


  • Lucknow, Uttar Pradesh, India N Solutions Lucknow Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    1-Candidate with good customer service skills would be preferred and good communication skill in English. Candidate should be confident with good communication skills


  • Lucknow, Uttar Pradesh, India Multrix Full time

    Company DescriptionMultrix is at the forefront of the BPO industry, offering exceptional customer service and professional support systems. We use the latest technology to provide customized BPO solutions tailored to the unique needs of every business. Our comprehensive services include end-to-end business solutions, customer support (chat/email/voice),...


  • Lucknow, Uttar Pradesh, India Mahindra & Mahindra Limited Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service...


  • Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 2,45,000 - ₹ 2,76,000 per year

    JOB DESCRIPTION :-Agents have to calls from customer , shall fluently speak, write and comprehend in English, and Hindi. Eligibility Criterias :-Good Communication in English.Fresher & Experience both can Apply.GraduatesExperience candidates must have minimum 6 months of documented experience in any customer Service. (Any Experience)Six days working and 1...

  • Customer Care Manager

    2 weeks ago


    Lucknow, Uttar Pradesh, India Mahindra & Mahindra Ltd Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities & Key DeliverablesAnalyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service...


  • Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 1,70,000 - ₹ 2,00,000 per year

    Job Opening Startek (Voice Process – BLINKIT Inbound Rider Support)Dear Candidate,Kindly check the JD below. Please stay active during the interview process and be patient while waiting for your turn.Position: Voice Process (Inbound – 90% Riders, 10% Customers)Work Mode: Work from HomeQualification: Graduate / UndergraduateExperience: * Freshers &...


  • Lucknow, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 18,000 - ₹ 24,000 per year

    HELLO, JOBSEEKERSGreetings from Shining Stars.Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location.Profile - Domestic Process/InternationalShifts- Day Shifts/Rotational ShiftsWorking Days- 5 daysSalary- Upto 18k ctc for DomesticUpto 24k ctc for InternationalLocation- Hazratganj, GomtinagarAny 12th pass-out with...

  • Eye Care Specialist

    2 weeks ago


    Lucknow, Uttar Pradesh, India beBeeOptometrist Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Eye Care SpecialistAbout the RoleWe are seeking a skilled eye care specialist to provide high-quality services to our customers.Responsibilities:Conduct thorough eye exams and diagnose vision problems effectively.Prescribe corrective eyewear as needed, ensuring accurate diagnoses.Maintain accurate patient records, adhering to professional...

  • Primary Care Leader

    2 weeks ago


    Lucknow, Uttar Pradesh, India beBeeStrategist Full time ₹ 13,44,000 - ₹ 22,48,000

    Job Title: Healthcare Strategy LeadAbout the Role:We are seeking a highly skilled and strategic individual to lead our health strategy, focusing on strengthening primary care systems and institutions. As a key member of our team, you will be responsible for driving the advancement of our health initiatives and ensuring seamless execution.Key...