Cluster Manager

3 weeks ago

Mumbai, Maharashtra, India Orange Shark Full time

Cluster Manager (Sales) | Education Loans

Location: Mumbai (Santacruz Branch)

Experience: 6 to 12 years in Education Loans/Personal Loans within Banking / Fintech / NBFC

Education: MBA (Must)

Key Requirement:

- Current designation should be Cluster Manager or Regional Manager.

- Strong track record in driving sales and achieving targets in the education loan domain.

The Cluster Manager will lead a team of 5 to 7 Sales Managers and 4 to 10 Sales Executives and will be responsible for hiring, training, and managing the performance of the Sales Managers and Sales Executives and achieving the month-on-month education loan origination and disbursement targets for the Revenue Generation through New Customer acquisition for Education Loans for Studies Overseas & India.

- Supervision & control for coordination for House Visits for self/team and assignment of leads to individual Loan officers.

- Visiting/meeting students along with their parents and address their queries with the Education Loan offerings/process clarity and the concept sales also supporting the Loan officers in their respective Client visits effectively.

- Meet the assigned Channel partners on a regular basis and generate leads/referrals for New Business Acquisition.

- Coordination and assistance for the process of Lead generation to Login, Login to Sanction and Sanction to Disbursement and post Sales service.

- Deliver quality Customer Service and generate referrals from existing customers.

- Liaise with Cross-functional teams i.e. Credit / Operations / Service / legal etc. and ensure the documentary requirements are complied with and seamless service gets delivered to the acquired customers.

- Collaborate with the assigned Channel partners to conduct College Seminars / Consultant events / Web-based seminars etc.

- Understand the value proposition gaps in the assigned business relationships and suggest the possible modifications

- Cross-selling of allied products i.e. Foreign Exchange / Insurance and collection of Processing Charges.

- Hiring, onboarding and training team members and managing their performance.

- Ensuring the team targets are achieved in terms of monthly segment vise Logins and eventually loan Strong Negotiation skills

- Team Worker

- Creative (we thrive on this)

- Analytical skills

- Good communication skills

- Perseverance

- Nimble-footed

- Self motivated

(ref:iimjobs.com)

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