Inbound Sales Lead – Telecom Solutions

23 hours ago

New Delhi, India Kingfisher Telecom Full time

Inbound Sales Lead – Telecom Solutions (Kingfisher Telecom)Location:Gurugram, Haryana Employment Type:Full-time Experience:3–6 years (Inbound / Inside Sales) Joining:Immediate / Notice period negotiableAbout Kingfisher TelecomKingfisher Telecom provides business connectivity and telecom solutions, includinginternational SIM cardsand related telecom services for individuals and businesses. We focus on reliability, clear service commitments, and a customer experience built on trust.Role SummaryWe’re hiring anInbound Sales Leadto manage and converthigh-intent inbound enquiriescoming via phone, web, and partner/portal channels. You’ll run a consultative sales process—qualify needs, recommend the right solution, close, and ensure a clean handover to operations. This is an inbound-led role (not cold calling), with strong emphasis onspeed of response, CRM accuracy, and quality conversion .Key ResponsibilitiesRespond to inbound enquiries (calls, forms, callbacks) within defined SLAs Qualify leads: customer profile, use-case, timeline, budget, and decision-maker Recommend and close suitable solutions (e.g.,international SIM plans , business connectivity, voice/cloud comms, IoT/M2M connectivity, bundled packages) Prepare quotes and coordinate documentation/KYC where required Maintain strong CRM hygiene: lead stage, notes, objections, next steps, outcomes Track performance vs targets (conversion, TAT, follow-ups, activation rate) Share structured feedback with Ops/Product to reduce friction and improve conversion Support onboarding of junior reps through process adherence and call-quality standardsRequirements3–6 years of inbound/inside sales experience intelecom / B2B tech / ISP / SaaS Proven ability to convert warm leads and handle objections professionally Clear communication (Hindi + English preferred) Comfortable with CRM tools (Zoho/Salesforce/HubSpot or similar) and Excel/Sheets Strong follow-up discipline and attention to detail Customer-first mindset and high integrity Preferred:Experience with international telecom products (SIMs/roaming), enterprise clients, SLA-based services, or portal-driven lead funnels.Traits We Look ForTrust-first communicator:clear, calm, and honest—no overpromising High ownership:you don’t wait to be chased; you close loops Structured operator:you follow process and improve it Resilient + consistent:steady performance, even on repetitive workloads Customer-empathy with backbone:helpful, but able to ask for the closeWhat We OfferCompetitive CTC Performance-linked incentives Work-from-office culturewith anin-house office gym Opportunity to travel to the UK(role-dependent) for partner meetings/training Structured workflows, measurable goals, and growth path into senior sales / customer success / operations

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