Production Support Engineer[Azure, SQL]
3 weeks ago
#Hiring #ProductionSupport #ITJobs #Careers⚡ We’re Hiring: Production Support Engineer ⚡Role: Production Support EngineerExperience: 1-3 yearsLocation: Hyderabad, On-siteMode: Full-timeWork Mode: Rotational ShiftsReports To: [Manager / Lead – Production Support]Role SummaryThe Production Support Engineer (PSE) will be responsible for monitoring, troubleshooting, and supporting production systems to ensure high availability, stability, and performance. The role requires hands-on experience in SQL, cloud technologies (AWS/Azure), and issue-tracking tools like Jira, along with strong problem-solving and communication skills.Key ResponsibilitiesProvide L1/L2 production support for applications and systems running in rotational shifts.Monitor system alerts, logs, and dashboards to proactively identify issues.Troubleshoot and resolve incidents within defined SLAs, escalating to higher levels when required.Perform root cause analysis and document resolutions for recurring problems.Collaborate with development, QA, and infrastructure teams to ensure smooth application functioning.Maintain knowledge base, run-books, and support documentation.Participate in post-incident reviews and continuous service improvement initiatives.Required Qualifications & SkillsBachelor’s degree in Computer Science, Information Technology, or related field.1–3 years of experience in production/application support.Strong knowledge of SQL for querying, data validation, and troubleshooting.Hands-on exposure to cloud environments (AWS/Azure).Familiarity with ticketing/issue-tracking tools like Jira.Good understanding of monitoring tools and ITIL processes.Soft Skills: Strong analytical skills, problem-solving mindset, attention to detail, effective communication, and ability to work in a team environment.Preferred QualificationsExposure to scripting languages (Python, Shell, PowerShell, etc.) for automation.Knowledge of CI/CD pipelines and DevOps practices.Experience in handling production issues in large-scale applications.Key RelationshipsInternal: Development Teams, QA, IT Operations, Cloud Infrastructure Teams.External: Vendors, Cloud Service Providers, Business Stakeholders.Role DimensionsShift Coverage: Rotational (24x7 support model).Impact: Ensuring system uptime and incident resolution to minimize business disruptions.Scope: Support multiple business-critical applications across cloud and on-premise environments.Success Measures (KPIs)Incident resolution within SLA timelines.Reduction in recurring incidents (problem management effectiveness).System uptime and availability percentage.Quality and completeness of documentation/runbooks.Positive stakeholder feedback on responsiveness and communication.Competency Framework AlignmentTechnical Competencies: SQL, AWS/Azure, Monitoring Tools, Jira, Troubleshooting, Scripting (preferred).Behavioral Competencies: Problem Solving, Ownership, Team Collaboration, Communication, Adaptability.Professional Competencies: Service Orientation, Continuous Learning, Quality Focus.If this sounds like you — or someone you know — DM me or please share CV to nivetha.s@eminds.ai
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Production Support Engineer[ SQL, Azure, SSIS]
2 weeks ago
New Delhi, India Enterprise Minds, Inc Full time#Hiring #ProductionSupport #ITJobs #Careers ⚡We’re Hiring: Production Support Engineer⚡ Role:Production Support Engineer Experience:1-3 years Location:Hyderabad, On-site Mode:Full-time Work Mode:Rotational Shifts Reports To:[Manager / Lead – Production Support]Role Summary The Production Support Engineer (PSE) will be responsible for monitoring,...
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Production Support Engineer
3 weeks ago
New Delhi, India Enterprise Minds, Inc Full timeWe’re Hiring: Tier 1 Production Support EngineerLocation: HyderabadExperience: 1–3 YearsShift: Rotational (24×7 coverage, including night shifts)We’re looking for proactive Tier 1 Production Support Engineers to join our operations team. In this role, you’ll be the first line of defense ensuring the stability and smooth functioning of critical jobs,...
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Senior SQL Server DBA – Cloud
3 weeks ago
New Delhi, India ValueMomentum Full timeSenior SQL Server DBA – Cloud (Azure & AWS)Summary We are looking for a highly skilled Senior SQL Server DBA with strong experience in Azure and AWS. This role involves managing, optimizing, and securing SQL Server workloads in cloud and hybrid environments, ensuring high availability, performance, and cost efficiency. The candidate should also bring...
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Senior SQL Server DBA – Cloud
3 weeks ago
New Delhi, India ValueMomentum Full timeSenior SQL Server DBA – Cloud (Azure & AWS)SummaryWe are looking for a highly skilled Senior SQL Server DBA with strong experience in Azure and AWS. This role involves managing, optimizing, and securing SQL Server workloads in cloud and hybrid environments, ensuring high availability, performance, and cost efficiency. The candidate should also bring...
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Production Support Engineer
3 weeks ago
New Delhi, India Enterprise Minds, Inc Full timeWe’re Hiring: Tier 1 Production Support Engineer Location:Hyderabad Experience:1–3 Years Shift:Rotational (24×7 coverage, including night shifts) We’re looking for proactiveTier 1 Production Support Engineersto join our operations team. In this role, you’ll be thefirst line of defenseensuring the stability and smooth functioning of critical jobs,...
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Azure Data Engineer
3 weeks ago
New Delhi, India Tekskills Inc. Full timeJob Description Role: Azure Data Engineer Experience: 5-8 years Location: Gurgaon / Pune & BengaluruRole Overview: We’re looking for a Data Engineer who can design, build, and maintain data pipelines and ETL processes on Azure Cloud, with strong hands-on expertise in Databricks and related Azure data tools. Key Skills Required: Azure Databricks– hands-on...
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Azure Data Engineer
2 weeks ago
New Delhi, India CoreTek Labs Full timeWe’re Hiring: Azure Data Engineer Preferred Locations:Gurgaon & Bangalore Open To:PAN India Experience:8 – 12 Years ⏱️Notice Period:Immediate to 30 DaysKey Skills & Technologies: ☁️Azure Data Stack:Data Lake, Data Factory, Data Bricks Big Data Tools:Spark, PySpark Programming:Python, SQL, Java (good to have) Data Modeling & Schema Design Patterns...
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Azure Cloud Engineer
2 weeks ago
New Delhi, India Vriba Solutions Full timePosition Title: Cloud Senior EngineerLocation : RemoteTimings: 6.30PM IST to 3.30AM ISTPosition Summary:As a Cloud Sr. Engineer for Airlines, you will push to improve existing systems and processes, with the creativity to develop innovative solutions to evolving challenges. You will be responsible for the availability and reliability of critical platform...
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Production support engineers
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Delhi, India Everise Full timeEver AI Labs, a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster...
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Production support engineers
1 week ago
Delhi, India Everise Full timeEver AI Labs, a group company of Everise Inc., is an upcoming startup in the customer service industry, dedicated to enhancing operational efficiency and workforce development through innovative automation solutions. We are developing a comprehensive set of platforms that focuses on using the latest technology to enable our clients deliver better and faster...
