Student Support Executive
1 month ago
The Student Support Executive will be responsible for managing and optimizing student interactions and engagement handling operational queries and providing exceptional support to our students. This role is crucial in maintaining smooth communication channels ensuring good engagement with students and promptly and efficiently resolving all student issues.Key Responsibilities:Address and Student issues related to course access login problems and other technical difficulties.Assist students in understanding course requirements prerequisites and academic policiesProactively engage with students through various Platforms to build strong relationships and encourage active participation.Develop and implement innovative ideas and programs to increase student engagement and satisfaction.Maintain open and effective communication channels between students faculty and administrative departments addressing their needs feedback and concerns promptly and professionally.Collaborate with various departments to streamline processes and improve operational efficiency.Plan and coordinate virtual events webinars and workshops to enhance student learning and networking opportunities.Ensure adherence to institutional policies Handle administrative tasks such as processing applications verifying documents managing course fees providing notifications and managing student accounts.Develop and update support materials FAQs and user guides for students.Maintaining detailed and uptodate student records including enrolment status grades and personal information.Managing student fees including payment receipts deadlines reminders Provide information on available programs scholarships and grants as well as application deadlines and requirements.Assist with navigating the online registration system troubleshooting technical issues and resolving registration errors.Maintain accurate and organized records of student enrolment admissions registration and financial aid transactions Qualifications:Bachelors degree in any field.Fresher/Minimum of 1 year experience in a student success role preferably within an educational or Edtech environment.Excellent communication skills both written and verbal.Strong problemsolving abilities and a proactive approach to resolving issues.Ability to multitask and manage time effectively in a fastpaced environment.High attention to detail and organizational skills.
Preferred Skills:Familiarity with online learning platforms and ed. TechExcellent communication skills.Knowledge of higher education administration and student lifecycle.Experienced in handling international students. Collaborative skills Good understanding of the International Voice Process.
What We Offer:Opportunity to work in a dynamic and innovative environment.Professional development and career growth opportunities.Supportive and collaborative team culture.
managing student accounts,online learning platforms,troubleshooting technical issues,time management,collaboration,support materials,student lifecycle,faqs,organizational skills,virtual events,higher education administration,streamline processes,address and student issues,ed. tech,international voice process,user guides,international student support,online registration system,login problems,resolving registration errors,problem-solving,providing notifications,communication skills
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gurugram, India EvolveMinds Full timeJob Title: Student Support ExecutiveThe Student Support Executive will be responsible for managing and optimizing student interactions and engagement handling operational queries and providing exceptional support to our students. This role is crucial in maintaining smooth communication channels ensuring good engagement with students and promptly and...
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gurugram, India EvolveMinds Full timeJob Title: Student Support Executive The Student Support Executive will be responsible for managing and optimizing student interactions and engagement handling operational queries and providing exceptional support to our students. This role is crucial in maintaining smooth communication channels ensuring good engagement with students and promptly and...
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Gurugram, India EvolveMinds Full timeJob Title: Student SupportExecutiveTheStudent Support Executive will be responsible for managing andoptimizing student interactions and engagement handling operationalqueries and providing exceptional support to our students. Thisrole is crucial in maintaining smooth communication channelsensuring good engagement with students and promptly and...
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gurugram, India UK India Business Council Full timeRole Summary As an Assistant Recruitment Adviser, you will implement marketing plans to recruit high quality south Asian students. Specifically, you will be required to perform below tasks.1.Develop positive relationships with key stakeholders in India such as education agents, prospective students and partners2.Collaborate with internal university...
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gurugram, India UK India Business Council Full timeRole Summary Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working...
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gurugram, India UK India Business Council Full timeRole Summary Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working...
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gurugram, India UK India Business Council Full timeRole Summary Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working...
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Gurugram, India UK India Business Council Full timeRole Summary Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working...
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gurugram, India UK India Business Council Full timeRole Summary Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working...
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Gurugram, India UK India Business Council Full timeRole Summary Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working...
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Gurugram, India UK India Business Council Full timeRole Summary Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working...
