Senior Student Recruitment Manager supporting University of Bristol

Role Summary

Based out of UKIBC Office in Gurgaon, the role will focus on developing and implementing the University of Bristol recruitment strategy in India. The position will directly report to both the Bristol-based International Market Development Manager for India and the Head of Launchpad at UKIBC. The post holder will build successful working relationships with key partners and stakeholders in India (including recruitment agents; universities; schools; colleges; the British Council, alumni and graduate employers) in order to increase recruitment of the best prospective students from India to the University of Bristol.

The post holder will support on the development and implementation of the University of Bristol’s student recruitment strategy in India to ensure that the University of Bristol’s international recruitment targets are delivered, whilst also ensuring sustainable and future-proof recruitment to University of Bristol.

Key Role & Responsibilities

-To analyse, develop and implement the University’s student recruitment strategy in India to ensure that both the University of Bristol India-specific international recruitment targets and strategic objectives are met

-To lead on establishing, growing and maintaining the University’s reputation and profile in India.

-To support research on the India market to help inform effective and costed marketing plans.

-To work with the UK based International Market Development Manager for India on operational planning of recruitment activities in India.

-To assist with the evaluation and monitoring of projects, including production of market and periodic activity reports.

-To ensure the provision of accurate information, advice and guidance to prospective students and other key stakeholders in India on issues relating to student recruitment and admission to University of Bristol

-As part of the wider University of Bristol India student recruitment strategy, to lead and work with the International Market Development Manager for India on the strategic India recruitment agent plan.

-To lead on the development and delivery of high-quality information and training resources for Indian recruitment agents and other stakeholders. In doing so, to foster an effective working relationship with key contacts in agent offices and to be the first point of enquiry for agents India.

-To identify priority schools for engagement with; and development of relationships with those schools through a nuanced strategic engagement plan.

-To assist in the design and development of marketing collateral for an Indian audience.

-To manage, guide and support the India country officer in the delivery of recruitment activities set out in the recruitment strategy that the India country manager post holder will review and develop.

-To work with the India Country Officer to attend student recruitment events within India, offering advice and information to potential applicants, offer-holders and their influencers on the University and UK HE in general.

-To support the India Country Officer with the management of enquiries from students and other stakeholders in India, ensuring provision of excellent levels of customer service and to ensure that all potential student leads are followed up and driven from enquiry to application and from application to registration.

-To provide advice and guidance to colleagues across the University of Bristol on key opportunities and issues concerning student recruitment in India.

-To ensure that confidentiality of information is maintained in line with data protection requirements and University Policy.

-To support academic visits to India, by organising in-country recruitment activities as directed by the International Market Development Manager for India and providing logistical support for travelling staff

-To provide market, institution and qualifications guidance to the ISRT team and to the wider university.

-To keep abreast of key policy developments that may impact on student recruitment and admissions.

-To support the provision of efficient and effective administrative, organisational and logistical support to colleagues travelling to India for student recruitment purposes.

-To build positive relationships with alumni and develop a network in support of recruitment objectives.

-To build positive relationships with school counsellors, agents, independent career counsellors, parents and other key stakeholders.

-To build positive relationships with Indian graduate recruiters and share leads with the University’s International Careers Counsellor.

-To represent the University at recruitment exhibitions, seminars, school visits and presentation events across India, involving significant domestic travel (12-16 weeks annually)

-To undertake such other duties (for the office or more widely in support of enhancing the student experience) as directed by the International Market Development Manager for India and Deputy Head of ISRT, commensurate with the level of responsibility for the role.

Experience, Skills and Competencies

-Minimum 7 years of working experience in Higher Education sector (Mandatory)

-A high level of English Language competency (IELTS 7 or equivalent) (Mandatory)

-To possess a degree (preferably from a UK university), relevant professional qualification and/or substantial experience of delivering educational marketing activities. (Preferred)

-Extensive experience in a similar role in the education sector in India or elsewhere. (Preferred)

-Experience in line management (Preferred )

-Experience in supporting a UK Higher Education Institution in the reviewal, development and execution of a India student recruitment strategy

-Up to date knowledge of the UK university application process and issues facing prospective international students and their advisers in relation to university admissions.

-A proven understanding of the Indian HE system.

-Excellent communication skills (written and oral) demonstrating an ability to deal with a wide range of people with varying levels of understanding, with experience and aptitude for developing and delivering engaging presentations to a variety of audiences.

-A flexible team player with the ability to support colleagues.

-Proven experience and aptitude for relationship management

-Leadership skills; ability to keep a small team motivated.

-Willingness to extensively travel domestically and to the UK (typically on an annual basis) . (Mandatory)

-Experience of working in a customer focused environment with the ability to represent the University in a professional manner.

-Excellent organisational skills, able to plan and prioritise a variety of work activities in a busy environment and meet strict deadlines.

-Demonstrates an ability to be creative and solve problems, with experience of contributing to the development and improvement of systems and procedures.

-Strong numeracy skills, demonstrating accuracy and attention to detail.

-Excellent computer skills, with experience of using Microsoft Office.

-Demonstrates a commitment to international relations and the ability to work effectively and independently in a variety of contexts.

-Commitment to the University’s values and behaviors.

Location : Delhi NCR, UKIBC follows Hybrid work model.