Operations Associate

2 weeks ago


Mumbai, India Servify Full time

Key Responsibilities :

  • Address queries and concerns from customers and business partners in a timely manner, adhering to Turnaround Time standards for both response and resolution
  • Provide support to the Sales and Distribution team in growth initiatives and projects by enabling the right platform configurations
  • Provide support to the Finance team to monitor and close reconciliation with business partners
  • Based on training provided by the company, manage configurations of the Servify platform to deliver the desired results to market partners
  • Troubleshoot issues faced by partners, identifying the root cause and providing a resolution for the same within the desired timelines
  • As part of the Business Operations team, learn the necessary skills to manage platform configurations across all our offerings


Essential Requirements :

  • Minimum 2+ years of experience into Business Operations Management
  • Experience in managing a customer support helpline (e-mail or voice), communicating with customers on areas of concern, and managing customer expectations
  • Customer focused mindset and willingness to go the extra mile to deliver value for the customer and the organization
  • Strong knowledge of advanced Excel functions, including all three types of lookup functions, text string modification such as MID, multiple IF statements, and using TRUE/FALSE logic to identify exceptions in Excel without macros
  • Good communication skills are a must. Candidates must be able to write e-mails in clear and precise English


Note : This is purely an Off roll position on the Payroll of our vendor to be deputed in Servify.



  • Mumbai, India MoSahay Associate Full time

    Job Title: Guest Service Associate Company: PVR INOX Cinema Hall Location: MUMBAI(E) **Salary**: Freshers with Normal Graduation - 20,000 INR per month Freshers with Hotel Management Background - 22,000 INR per month Job Summary: As a Guest Service Associate at INOX Cinema Hall, you will play a crucial role in providing exceptional guest experiences...


  • Mumbai, Maharashtra, India MoSahay Associate Full time

    The **Guest Service Associate (GSA)** is responsible for providing exceptional customer service to guests, ensuring their stay is memorable and pleasant. The GSA will handle all aspects of guest check-in and check-out, answer inquiries, and manage reservations. A background in hotel management is essential to understand the operational and service-oriented...

  • Duty Officer

    3 weeks ago


    Mumbai, India MoSahay Associate Full time

    Ensure his responsibility areas are well equipped, operational and his team is provided with adequate tools. This includes: - Cinema is clean - All Point of Sale/ Equipment’s are active - Conducting Pre-opening Audi - check. - Responsible for improvement of Cinema Operations process and ensuring statutory Compliance adherence - Brief his/her team member...


  • Mumbai, Maharashtra, India Associate Allied Chemicals India Pvt Ltd Full time

    Associate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Operations and Planning Analyst to become a part of our team. As Operations and Planning Analyst , you will play a key role in monitoring warehouse and...


  • Mumbai, India Associate Allied Chemicals India Pvt Ltd Full time

    Associate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Operations and Planning Analyst to become a part of our team.As Operations and Planning Analyst, you will play a key role in monitoring warehouse and...


  • mumbai, India Associate Allied Chemicals India Pvt Ltd Full time

    Associate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Operations and Planning Analyst to become a part of our team. As Operations and Planning Analyst , you will play a key role in monitoring warehouse and...


  • Mumbai, India Associate Allied Chemicals India Pvt Ltd Full time

    Associate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Operations and Planning Analyst to become a part of our team.As Operations and Planning Analyst, you will play a key role in monitoring warehouse and...

  • Computer Operator

    5 days ago


    Navi Mumbai, India Maaz Associate Full time

    Required Experienced Computer Operator - MS Office - Tally (optional) - Basic GST Knowledge|Telecalling **Salary**: ₹13,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...

  • Operations Associate

    2 weeks ago


    Mumbai, Maharashtra, India Synapse Search partners Full time

    Prepare month-end closing,Advance MS Excel skillsExperience in Tally PrimeExperience in TDS & GST Calculation and filingIncome tax return filingManage balance sheet and PL statementsManage all account transactionsAssist the manager in Finalization of AccountsAssist with tax audits and tax returnsPrimary knowledge of sales bill, Purchase Bill, Data Entry,...


  • Bandra East, Mumbai, Maharashtra, India MoSahay associate pvt ltd. Full time

    Qualification: Diploma /Degree in hotel management(fresher) Age :21-25yr salary: - 16k-18k The Guest service associate is about in charge of daily box office operations, phone and reception duties ,ticketing systems ,theatre volunteers and general office assignments as needed. Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Health...


  • Mumbai, India iXceed Solutions Full time

    **Job Role**: Service Operations Associate **Working Hours**: US Shift (8pm to 5 am) **Working Days**: Mon - Fri **Work Location**: Churchgate, Mumbai (Working from Office) **Company Description** Inhabitr is a new age online furniture rental company. We provide the most affordable designer rental furniture and great customer experience. We cater to...

  • Operations Associate

    4 weeks ago


    Mumbai, Maharashtra, India MEDIMNY Full time

    **Company Description** MEDIMNY is a leading B2B technology-enabled e-commerce marketplace in the pharmaceutical space. We connect pharmacies and stockists across the nation, aiming to digitize the way medicines are procured and sold. We enable pharmacies to access medicines at great discounts while helping stockists reach the nationwide market and improve...

  • Operations Associate

    4 weeks ago


    Mumbai, India Wolters Kluwer Full time

    Operations Associate This position will support US and UK staff that are currently over capacity. The role will take on administrative tasks to relieve the Production Staff workload. Job Description Summary Operates printing equipment to produce quality single or multi-color documents and ensures output meets particular job specifications and is...


  • Mumbai, India Hurun Report Full time

    Event operations associates at Hurun Report India are responsible for supporting the planning, execution, and post-event activities for a variety of Hurun events, and other corporate events. Here is a typical job description for an event operations associate: Job Title: Event Operations Associate Job Summary: The event operations associate will provide...

  • Operations Associate

    2 weeks ago


    Mumbai, Maharashtra, India Wolters Kluwer Full time

    Operations AssociateThis position will support US and UK staff that are currently over capacity.The role will take on administrative tasks to relieve the Production Staff workload.Job Description SummaryOperates printing equipment to produce quality single or multi-color documents and ensures output meets particular job specifications and is consistent with...

  • Operations Associate

    3 weeks ago


    Mumbai, India Radical Health-Tech Private Limited Full time

    We are seeking an organised and detail-oriented Operations Associate to join our team. In this role, you will be responsible for ensuring the smooth operation of our business by providing support in various areas, including inventory management, order fulfilment, and customer service. **Responsibilities**: - Process orders and ensure timely and accurate...

  • Operations Associate

    3 months ago


    Mumbai, India NextGrowth Labs Full time

    We are hunting for an Operations Associate to join our team and help our organization by managing the day-to-day tasks & business operations. You should have excellent Google sheet skills. Operations Associate responsibilities include completing various campaign-related tasks, working with different teams in order to execute client requests & assisting with...

  • Operations Associate

    4 weeks ago


    Mumbai, India NextGrowth Labs Full time

    We are hunting for an Operations Associate to join our team and help our organization by managing the day-to-day tasks & business operations. You should have excellent Google sheet skills. Operations Associate responsibilities include completing various campaign-related tasks, working with different teams in order to execute client requests & assisting with...


  • Mumbai, India JioSaavn Full time

    Job Description: Content Operations AssociateJOB ROLE - We are seeking a detail-oriented Content Operations Associate to curate and manage our audio content library for JioTunes, ensuring a seamless user experience across music tracks, ringtones, and caller tunes.Responsibilities:Organize and manage audio content for JioTunes, including music tracks,...

  • Associate, Operations

    2 weeks ago


    Mumbai, India Drip Capital Full time

    **Role Summary**: The Operations Associate at Drip Capital will work closely with the Sales and Credit Risk teams within Drip as well as with Drip’s third-party logistics partners in the US, acting as a cross-functional liaison responsible for data entry, document handling, and invoice-related queries. **Key Responsibilities**: - Perform accurate data...