Content Operations Associate

5 days ago


Mumbai, India JioSaavn Full time
Job Description: Content Operations Associate

JOB ROLE - We are seeking a detail-oriented Content Operations Associate to curate and manage our audio content library for JioTunes, ensuring a seamless user experience across music tracks, ringtones, and caller tunes.Responsibilities:Organize and manage audio content for JioTunes, including music tracks, ringtones, and caller tunes.Implement content quality checks to maintain consistency and deliver a high-quality user experience.Utilize data analytics for reporting on a weekly and monthly basis.Collaborate with different teams such as Label Relations, Engineering, and Customer Support.Manage reporting tasks and resolve customer queries for JioTunes, ensuring smooth operation through resource management, data maintenance, and collaboration with teams.Improve user experience and assist with customer queries.Qualifications:Bachelor's degree in any field.Knowledge of content management tools is advantageous.Good communication skills and ability to collaborate effectively within teams.Attention to detail with accuracy in organizing content and managing metadata.Interest in music and willingness to stay updated with digital trends.Basic understanding of technical specifications for audio formats is a plus.



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