Team Lead

2 weeks ago

Pune, Maharashtra, India Capgemini Engineering Full time
Job Summary: We are seeking a highly skilled and experienced Team Leader to oversee our Manufacturing IT Service Management and Application Management Services (AMS) portfolio. The ideal candidate will have a strong background in managing manufacturing applications, extensive experience in IT service management, and a proven track record in project management, particularly in rolling out upgraded versions of Manufacturing Execution Systems (MES) across global factory plants. Key Responsibilities:
• Leadership and Team Management: o Lead and mentor a team of IT professionals, ensuring high performance and continuous development. o Foster a collaborative and innovative team environment.
• IT Service Management: o Oversee the IT service management processes, ensuring alignment with industry best practices (e.g., ITIL). o Manage incident, problem, and change management processes for manufacturing applications.
• Application Management Services (AMS): o Ensure the effective maintenance and support of manufacturing applications. o Coordinate with cross-functional teams to resolve application issues and implement enhancements.
• Project Management: o Lead the rollout of upgraded MES versions across global factory plants. o Develop and manage project plans, timelines, and budgets. o Ensure successful project delivery within scope, time, and cost constraints.
• Stakeholder Management: o Act as the primary point of contact for stakeholders, ensuring clear communication and alignment of objectives. o Conduct regular status meetings and provide updates to senior management.
• Continuous Improvement: o Identify opportunities for process improvements and implement best practices. o Stay updated with the latest industry trends and technologies in manufacturing IT. Qualifications:
• Education: o Bachelor's degree in computer science, Information Technology, Engineering, or a related field. Master's degree is a plus. Experience: o Minimum of 6 years of experience in managing manufacturing applications and IT service management. o Proven experience in project management, particularly in rolling out MES upgrades globally.
• Skills: o Strong leadership and team management skills. o Excellent project management skills, with a track record of successful project delivery. o In-depth knowledge of IT service management frameworks (e.g., ITIL). o Strong problem-solving and analytical skills. o Excellent communication and interpersonal skills.
• Certifications: o Project Management Professional (PMP) or equivalent certification is preferred. o ITIL certification is a plus.

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