Salesforce Developer
6 days ago
Description : Role : Salesforce Period : : 6 + : Remote positionSummary : The Salesforce Developer is responsible for hands-on development, configuration, and integration of Salesforce solutions across Health Cloud, Service Cloud, Experience Cloud, and related enterprise platforms. This role builds and customizes Salesforce components, develops APIs, integrates third-party systems, and collaborates with architects, analysts, and business stakeholders to deliver secure, scalable solutions. Leveraging Agentforce and Data Cloud, the Salesforce Developer plays a critical role in modernizing contact center capabilities, integrating with AWS services, and enabling EHR interoperability to enhance patient and provider experiences.Key Responsibilities : Salesforce Development & Configuration : Design, develop, and maintain custom Apex classes, triggers, Lightning Web Components (LWCs), and Flows.- Build Experience Cloud portals and customize solutions for patient, provider, and partner experiences.- Develop Agentforce-powered automations and Data Cloud integrations for unified data access and intelligent workflows.- Configure Salesforce Health Cloud, Service Cloud, and Experience Cloud to meet evolving business requirements.- Support contact center modernization by integrating Salesforce with AWS Connect and Service Cloud Voice.Integrations & Data Management :- Develop and maintain API-driven integrations between Salesforce, AWS services (S3, Redshift, Lambda, SQL DBs), and other enterprise systems.- Implement secure EHR interoperability using FHIR APIs, HL7 messaging, and healthcare data exchange patterns.- Collaborate with data teams to leverage Salesforce Data Cloud for real-time analytics and unified patient data.Testing, Deployment & Governance :- Participate in unit, integration, and user acceptance testing to ensure high-quality deliverables.- Work with DevOps teams to manage CI/CD pipelines, source control, and deployment processes.- Maintain compliance with enterprise coding standards, HIPAA regulations, and platform governance policies.Collaboration & Stakeholder Engagement :- Partner with solution architects, business analysts, and UX designers to refine technical requirements and translate them into Salesforce solutions.- Work closely with clinical, operational, and IT teams to ensure solutions meet patient and provider experience goals.- Provide technical input during design workshops, sprint planning, and release reviews.AI & Emerging Technologies :- Contribute to the implementation of generative and agentic AI solutions using Salesforce Agentforce and AWS-native services.- Explore opportunities to optimize workflows, case resolution, and personalization through AI-driven automation.Required Experience, Skills, and Education : US Citizen or Green Card holder :- Bachelors degree in Computer Science, Engineering, or related field (additional experience may substitute for degree)- 6+ years of Salesforce development experience, preferably in healthcare or enterprise environments- Proven expertise in Salesforce Health Cloud, Service Cloud, and Experience CloudHands-on development and configuration experience with : - Apex classes/triggers- Lightning Web Components (LWCs)- Flow and automation tools- Agentforce- Data Cloud integrations- Experience building Experience Cloud portals for patients, providers, or partner ecosystems- Proficiency in designing API-based integrations with AWS services and external systems- Exposure to implementing generative and agentic AI capabilities in Salesforce solutions- Salesforce certifications required (e.g., Platform Developer I/II, Experience Cloud Consultant, Health Cloud Specialist)- Experience with SF DevOps tools like Flosum, Copado or SFDX/Jenkins- Knowledge of EHR integration patterns (FHIR, HL7, Epic, Cerner) and secure healthcare data exchange (ref:hirist.tech)
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