Workday Analytics Operations Analyst
3 weeks ago
About the Role
Do what you love. Love what you do.
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
Workday is seeking an Analytics Operations Analyst with a focus on reporting, who possesses a strong passion for learning, supporting business partner operations, and data analysis. The ideal candidate will have a comprehensive understanding of Workday reporting frameworks and the ability to execute processes, debug, and analyze issues. They will also be adept at developing solutions using the extensibility of Workday's reporting tools and monitoring analytics operations processes. Excellent written and verbal communication skills are essential, as is the ability to collaborate with our data business counterparts. This role involves solving data analysis needs and meeting overall business objectives through data-driven insights and process improvements. This position is located in Pune, India.
Responsibilities:
Collaborate with internal partners to make changes as per requirements in business operations, by making changes to Workday analytics platforms like reports, dashboards and configurations that conform to standard methodologies and provide support to data driven insights.
Having domain knowledge to provide resolution in expected time frame and work multi-functionally in Workday HR and Finance business operations.
Manage and prioritize incidents and service requests
Conduct root cause analysis and providing resolution for recurring raised tasks
Proactively monitor live data analytics reports, data dashboards and planning integrations and troubleshooting issues
Work closely with stakeholders and cross teams during user acceptance testing (UAT); including tracking issues through to resolution and securing end user acceptance signoff
Design Workday PRISM and reporting solutions as per operations requests
Update reporting solutions to support operational needs
Stay updated with bi-yearly Workday product releases to provide efficient solutions and operational methodologies
Develop and maintain documentation for operational procedures, troubleshooting guides, and system configurations.
Develop technical expertise in various Workday technologies, including but not limited to, the reporting and analytics framework and security framework.
About You
Basic Qualifications:
5+ years of professional experience in a data analyst role
5+ years working in a Workday HCM/Finance system with Workday reporting
5+ years of supporting resolutions to business operations incidents
Bachelor’s or equivalent experience in Data Science, Computer Science, Information Technology, or related field
Other Qualifications:
Experience with Workday Prism and Adaptive Planning is a plus
Excellent problem solving and troubleshooting skills.
Demonstrable knowledge of business operations requirements and adapting changes
Expertise in communicating data into significant items for various audiences, including but not limited to, functional end-users and executive partners.
Enjoy communicating and collaborating, and establishing positive relationships with all levels of an organization
Excellent interpersonal skills.
Experience of working in an agile environment
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