Senior Technical Support Engineer

3 weeks ago


Aligarh, India Trigent Software - Professional Services Full time

Job Role: Technical Support Engineer_Automation Platform: ServiceNow Notice Period: 30 Days (Immediate - 30 Days) Location: Hyderabad Compensation: Fixed 16 Lacs / AnnualRole OverviewWe are seeking aTechnical Support Engineer Automationto troubleshoot and resolve complex issues in theServiceNowplatform. This role demands hands-on expertise in scripting, OS/server administration, cloud infrastructure, and networking protocols, with a customer-first mindset.Key Responsibilities Provide L2/L3 support for ServiceNow-related automation and platform issues. Analyze logs, debug scripts, and resolve issues related to performance, integrations, and configurations. Troubleshoot infrastructure/networking issues across Windows, Linux, and cloud (AWS/Azure). Collaborate with engineering and product teams for escalations and process improvements. Communicate clearly with customers via web, email, chat, and phone.Must-Have Skills Hands-on scripting:JavaScript, PowerShell, Unix Shell, (basic Python a plus) OS Admin skills:Windows/Linux/Unix , incl. SUDO policies, GPO, domain configs Network & protocol knowledge:HTTP, TCP/IP, FTP/SFTP, SSH, SNMP, REST/SOAP Familiarity withServiceNow platform(ITOM preferred) Cloud infrastructure:AWS, Azure, GCP , EC2, ARM/CFT templates Experience reading/writingSQL queries ; understanding ofOracle/MySQLDBs Tools: Wireshark, Traceroute, log analyzers Strong communication, customer service, and problem-solving skillsQualification Bachelors degree in Computer Science or related field (or equivalent experience) 2+ years in customer-facing tech support roles (preferably SaaS/Web-based)✅ Good to Have Experience in incident management, escalation handling, and use of knowledge bases ServiceNow certifications or ITIL understanding



  • Aligarh, India Atlassian Full time

    Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...


  • aligarh, India beBeeDeveloper Full time

    Senior Technical StrategistWe are seeking an experienced Senior Developer to work alongside our IT professionals. This role will involve participating in the design and delivery of new sales and policy servicing functionality on a leading platform.Key Responsibilities:Software development, unit testing, and support for systems integration testingLeverage...


  • Aligarh, India Aspect Software Full time

    Job Title: Technical Support Engineer IILocation: India, RemoteShift Timing: Shift 1: 4:00 PM to 1:00 AM ISTShift 2: 10:30 PM to 7:30 AM ISTAbout Aspect Software: Aspect Software develops world-class Workforce Engagement Management software that empowers businesses to achieve operational excellence. We are committed to fostering a collaborative and dynamic...


  • Aligarh, India Mount Talent Consulting Pvt Ltd. Full time

    We are looking for an experienced and driven Lead – Product Support to manage and guide a team of support engineers, ensuring the timely and effective resolution of complex product issues. In this role, you will act as the escalation point for unresolved technical problems and coordinate closely with Engineering, Product, and Customer Success teams to...


  • Aligarh, India Technofocus Full time

    The Senior LMS Support Administrator oversees the management, optimization, and support of the organization’s Learning Management System. This role ensures the LMS operates efficiently, provides an excellent user experience, and supports the company’s learning and compliance objectives. The Senior LMS Admin also leads system integrations, content...


  • Aligarh, India Aion Silicon Full time

    Are you an experienced semiconductor professional withdeep, top-level (full-chip) Physical Design expertise ? We are seeking aTechnical Competency Lead (Physical Design)to define, evolve and champion our global PD methodologies and strategy. This is a strategic, highly influential role where your technical authority will shape how world-class ASICs are...

  • Sales Engineer

    3 days ago


    Aligarh, India Aaxis Nano Technologies Pvt. Ltd. Full time

    Job description ( SalesEngineer )We are seeking an experienced Sales Engineer with 3+ years of experience in the Environmental, Electrical, and Instrumentation industry or a similar field. The ideal candidate will be responsible for driving sales growth, managing client relationships, and developing new business opportunities within the assigned region.Key...

  • Sales Engineer

    3 days ago


    Aligarh, India Aaxis Nano Technologies Pvt. Ltd. Full time

    Job description ( SalesEngineer )We are seeking an experienced Sales Engineer with 3+ years of experience in the Environmental, Electrical, and Instrumentation industry or a similar field. The ideal candidate will be responsible for driving sales growth, managing client relationships, and developing new business opportunities within the assigned region.Key...


  • Aligarh, India MightyBot Full time

    Title: Senior DevOps Engineer (SRE)Location: RemoteJoin our team as a Senior DevOps Engineer, where we're focused on graduating AI from interesting demos to indispensable products. You will build and maintain the robust, scalable infrastructure that makes this possible, ensuring our platform is reliable enough to be trusted with critical business decisions....


  • Aligarh, India MightyBot Full time

    Title: Senior DevOps Engineer (SRE)Location: RemoteJoin our team as a Senior DevOps Engineer, where we're focused on graduating AI from interesting demos to indispensable products. You will build and maintain the robust, scalable infrastructure that makes this possible, ensuring our platform is reliable enough to be trusted with critical business decisions....